RentWorks Reviews in June 2026: User Ratings, Pros & Cons

"Once I learned Bluebird I realized this is all I need to run the rental side of my business."

What do you like best about RentWorks? Bluebird is and all in one software that inputs retains and report my entire fleet information my employee time clock my customer base and all contracts as well as financial records What do you dislike about RentWorks? Would like to improve bug crashes in the middle of a contract and locking that contract. Waiting for customer support to call me back when I have a customer waiting contract processing time would beat faster with a barcode scanner and a ...

"Strong customer service, and a reliable rental system."

What do you like best about RentWorks? Angela is dedicated to customer service and technology implementation. She listens to every client as if they were her only customer. The software is easy to train to new employees and is clean to the eye. Whenever there is a issue, their customer service and technology team jumps right in to teach, and fix. What do you dislike about RentWorks? Blue Bird's system is solid! But with that it's a bit outdated when it comes to new software and tablet ...

"Easy to use, functions as expected"

What do you like best about RentWorks? the support staff is quick and responsive What do you dislike about RentWorks? some of the Claims fields are not modifiable What problems is RentWorks solving and how is that benefiting you? effective way to track claims data

"Functions as presented and is cost effective."

What do you like best about RentWorks? Easy to use. Low monthly support and upfront charges Shared user license What do you dislike about RentWorks? Lack of manufacturer approvals. Annual foms programming charges (Toyota). Recommendations to others considering RentWorks: Verify the software meets you rental fleet goals. What problems is RentWorks solving and how is that benefiting you? Rental fleet for mulitple manufacturers in central location. Reduced cost and easy growth process.

"We are getting setup and it has been difficult, but we are beginning to see the benefits."

What do you like best about RentWorks? I like the training and support staff. Very concerned with getting you off on the right foot. What do you dislike about RentWorks? I disliked the integration process to my DMS and the rental agreement creation process. Recommendations to others considering RentWorks: Bluebird has an excellent support staff and will stand behind you when you need it the most. Certainly get as much help from them as possible while setting up. What problems is RentWorks ...

"I have used the Bluebird Software for several years and have always found it to be user friendly."

What do you like best about RentWorks? The system is very user friendly which makes training very easy. The ability to use CyberQuery for reporting also makes the reporting much better then any other rental software I've used in the past. What do you dislike about RentWorks? The reporting without CyberQuery can make finding some data harder without running multiple reports. Recommendations to others considering RentWorks: Use the Demos and talk to current customers. Many have been with ...

"Mayfair Rent-A-Car - review of Bluebird"

What do you like best about RentWorks? I like that when there is an issue, you are able to track the progress of it being resolved. What do you dislike about RentWorks? The fact that you cannot delete anything. Also, the 'Extension' screen does not work the way we would like it to work Recommendations to others considering RentWorks: Get feedback from similar companies as yours. Ensure that you ask them how things work for items that are important to you. What problems is RentWorks solving ...

"Car Rental"

What do you like best about RentWorks? support ease with a phone call or support ticket What do you dislike about RentWorks? screen specs, we use split screens and cannot max the screen What problems is RentWorks solving and how is that benefiting you? car rentals

"Working with Bluebird has been great!!"

What do you like best about RentWorks? User friendly! Great customer support team!! What do you dislike about RentWorks? Not much to dislike... maybe more report options Recommendations to others considering RentWorks: Try it out! You will love it!! What problems is RentWorks solving and how is that benefiting you? Tracking all transactions has been so helpful!

"Bluebird Auto Rental Systems - rental car made easy"

What do you like best about RentWorks? The rental process is straight forward. All you have to do is fill in the blanks. Training new employees on this part is a breeze What do you dislike about RentWorks? Loading the rate structures can be tedious but unfortunately we need a variety of rates due to our clientele What problems is RentWorks solving and how is that benefiting you? The loaner entry program has made our interaction with the dealers even smoother