Relatient Reviews in May 2025: User Ratings, Pros & Cons

"Great Company To Work With"

What do you like best about Relatient? Relatient has been a true partner in working with our practice. We use their service for reminding patients about their appointments, but there is much more their service is capable of. What do you dislike about Relatient? We have not encountered any problems with Relatient that we have not been able to resolve. They are very willing to work with us and are flexible in the services they provide. Recommendations to others considering Relatient: I highly ...

"Great to work with, top notch!"

What do you like best about Relatient? Relatient is very customer oriented. They provide exceptional service and any questions or concerns are taken care of immediately. I would highly recommend them! What do you dislike about Relatient? Not one thing, you're great! Thanks! Recommendations to others considering Relatient: You will get a system that follows through and gives you bang for your buck! What problems is Relatient solving and how is that benefiting you? Appointment reminders are ...

"Relatient with EMA"

What do you like best about Relatient? I love the survey system and the communication between Relatient and EMA. What do you dislike about Relatient? I feel like the website for subscribers is a little bulky. I can never get my login to the portal to work. What problems is Relatient solving and how is that benefiting you? We are able to see patients that confirm and cancel appointments based on their phone calls and refill those cancelled appointment times.

"Relatient is good for contacting patients"

What do you like best about Relatient? Relatient is very quick with responses from support. What do you dislike about Relatient? You have to contact their support to make most changes. Also their MD Pay software seems to be down a lot. What problems is Relatient solving and how is that benefiting you? We use relatient for appointment reminders and for billing.

"Multi-specialty practice review"

What do you like best about Relatient? Great product, service and works efficiently What do you dislike about Relatient? Nothing to report. Very happy w/ Relatient. What problems is Relatient solving and how is that benefiting you? No problems

"Great System for Review Management and Reminder Calls"

What do you like best about Relatient? Relatient's systems are easy to use, their support is great and the results are fantastic What do you dislike about Relatient? There is nothing that we dislike about the system What problems is Relatient solving and how is that benefiting you? No show rates are lower and the number of online reviews have increased with most of them being positive reviews.

"Oversee the Marketing Dept for a non-surgical knee and joint office with 5 locations."

What do you like best about Relatient? Patients receive an email, voicemail and text messages on our schedule. The reminder call reports are emailed daily and surveys emails weekly. What do you dislike about Relatient? No downsides so far. We have been using them for almost a year. Interface with our EMR is seamless. Recommendations to others considering Relatient: We looked at several different companies and am so happy with our decision to use Relatient. They have met and actually ...