Rebrandly Reviews in September 2026: User Ratings, Pros & Cons

Rebrandly has a great product

Rebrandly has a great product, with a team that is truly dedicated to helping out in case of issues.Having the opportunity to test the premium tools without having to put my credit card information made my experience even better.

Reliable business tool

Rebrandly is a great, reliable tool that my business has been using for years to shorten our SMS links in bulk, helping us to cut down on SMS costs tremendously. I would highly recommend it for any business looking to shorten their links.

Must-have link management tool

Rebrandly makes link management simple and professional. Custom branded short links boost trust and clicks, while the analytics give clear insights into performance. Easy to use, reliable, and a must-have for anyone serious about branding online. The customer service is super fast.

Easy and reliable

Rebrandly has more in their plan than Bitly does. I set up my links and qr codes and print them, and never worry about them breaking down. Even months later.

Excellent Product and Outstanding Customer Service

I had a fantastic experience with Rebrandly. Their tool was incredibly helpful, I loved being able to track who clicked on my links and see detailed analytics. I purchased the Pro plan, and it worked perfectly for my needs.When I no longer needed the service, I forgot to cancel my subscription. I reached out to request a refund, and Kristi, the agent who helped me, was absolutely fantastic and professional. She processed my refund without any hassle at all, one of the smoothest refund ...

SCAM

I paid for an annual subscription. Once you paid, they tell you how limited your options are, and they push you to keep upgrading your membership to get what you need. Their reports are a scam, a nightmare to set up and highly inaccurate. Customer service level is low and after hours of trying to get any help, you get nowhere. There claims are misleading and it's a scam

Scam on subscription renewal

Rebrandly subscription renewal policy is a scam with 3 times the amount auto-charged of initial suscribed plan and not even aligned with their price list on their website. The customer service seems completely unconcerned by the issue and ask to switch plan on a self-service mode .... that requires additional payment to downgrade the plan !! This is definitely a service provider to avoid !

They totally deserve better reviews!

They totally deserve better review scores! I like very much that I can have my URL shortened or with a redirect... with my own domain name. Instead of the usual bit.ly, or goo.gl - which makes the link look too suspicious to click on it. It's a complete black box for the other side to know what's on the other side of those links. So I would definitely use Rebrandly above the alternatives!

"Great service ... one of those things that just gets integrated and does something really useful"

What do you like best about Rebrandly? The core concept is really amazing for branding - links to google docs, appointment schedulers, contracts, etc. etc. ... now they're all consistently branded under a domain with my company name. And, the links are obviously easier to remember for me, so when I send an email, I can just type the address of my scheduler or the contract, instead of having to login to some other service and copy and paste to an e-mail. What do you dislike about ...

"Great Service with Easy to use interface"

What do you like best about Rebrandly? the generous free tier, easy to use interface What do you dislike about Rebrandly? the mobile app is not up to the mark of others. What problems is Rebrandly solving and how is that benefiting you? using a custom domain to create short links to share on social media