Reachdesk Reviews in May 2025: User Ratings, Pros & Cons

"A fantastic tool to show your clients how much you care!"

What do you like best about Reachdesk? The variety of options available: the choice between gift cards and physical gifts means I always have the perfect gift for every circumstance. I also find the UX seamless and very intuitive, and it's always worked without a glitch so far for me! What do you dislike about Reachdesk? There's nothing I dislike, I am completely happy with it so far. Recommendations to others considering Reachdesk: Absolutely go for it! A gamechanger allowing you to stand ...

"Really easy way to re-engage prospects with coffee/lunch gifts"

What do you like best about Reachdesk? It's speedy to send a gift certificate for lunch/coffee as a way of re-engaging prospects without a check-in email. What do you dislike about Reachdesk? Sending Reachdesk is simple to use, but I'm sending gift items that don't require personalization for that person. What problems is Reachdesk solving and how is that benefiting you? I'm getting re-engagement on old deals and more rapport with deals in cycle.

"Reachdesk is a great platform"

What do you like best about Reachdesk? I like the ease of usage and the variety of gifts available. What do you dislike about Reachdesk? I would prefer to be able to manage currencies and switching budgets from teams myself rather than contacting someone at reachdesk for help. The separate team feature is great but the admin page can get confusing and difficult to differentiate between campaigns What problems is Reachdesk solving and how is that benefiting you? Good way to engage someone ...

"It is a great innovative tool, specially if you are working in sales"

What do you like best about Reachdesk? How user-friendly it is, the opportunities it opens for me. What do you dislike about Reachdesk? it is a very personal opinion, but it annoys me if the products don't have a picture and it is more like an icon. It makes it not look aesthetically pleasing. What problems is Reachdesk solving and how is that benefiting you? I am based in Paris, but I work with other countries, and it allows me to get close to my prospects and show them genuine interest; ...

"Gets the job done"

What do you like best about Reachdesk? The platform is easy to navigate. The sales process and integration was smooth. Love the Reachdesk team. They were willing to work with us to meet our needs. What do you dislike about Reachdesk? Onboarding was a little rough to be honest. Our customer success rep was very green. What problems is Reachdesk solving and how is that benefiting you? We needed a gifting platform to help satisfy various areas of our business, from partner ...

"Really useful product"

What do you like best about Reachdesk? It's an excellent tool for us to enhance our onboarding experience within our company. The product offering is vast, and it covers everything you can think of, no matter your budget. What do you dislike about Reachdesk? Getting from the reach desk landing page to the catalog of other items is a bit of a pain as it seems to be a completely different link. Ideally would be good to have a button linking out to it . What problems is Reachdesk solving and ...

"Reachdesk is an amazing tool for client relationships"

What do you like best about Reachdesk? The platform is very easy to use & there are enough options for different outreach goals What do you dislike about Reachdesk? It would be nice if the unused $$ rolled over each month What problems is Reachdesk solving and how is that benefiting you? there are a number of benefits, but client relationship is definitely #1

"Great product and makes gifting super easy"

What do you like best about Reachdesk? I like the ease of the product and how it links up to our CRM What do you dislike about Reachdesk? Great product, just wish the selection of gifts was bigger What problems is Reachdesk solving and how is that benefiting you? No issues!

"Unique Perspective on Reachdesk"

What do you like best about Reachdesk? I like the variety and ease of use of the tool. Just having the option to send gifts at key times in the sales cycle is such a great investment by my company and I'm super grateful. In previous roles, we did not have this tool and would only very rarely be able to gift card or the like on special occasions. This clearly lays out the expectation and budget, putting all AEs on an even playing field and allowing you to truly strategize accordingly. What ...

"Reachdesk - Pushing deals across the finish line!"

What do you like best about Reachdesk? Easily send thoughtful/useful gifts to clients and prospects. The reporting is super helpful too! What do you dislike about Reachdesk? Once in a while, a client/prospect doesn't receive the email to confirm addresses. What problems is Reachdesk solving and how is that benefiting you? Once in a while, a client/prospect doesn't receive the email to confirm addresses. I've realized that clients/prospects typically love the gifts when they accept them. ...