Reachdesk Reviews in May 2025: User Ratings, Pros & Cons

"Great platform!"

What do you like best about Reachdesk? I love that it allows me to show some of my clients some love by sending them a nice gift. It doesn' t matter the occasion, it could be a nice 'thank you for the added upsell' or 'hope you're feeling better' if i know they were sick a few days before. What do you dislike about Reachdesk? Not very user friendly, wish the platform was more robust and had more vendors to work with. Also wish it would allow me to be able to see if the sender did in fact ...

"Great software that helps with all stages of the sales cycle"

What do you like best about Reachdesk? - Easy to send a variety of gifts/campaigns/vouchers to prospects and opportunities - Easy to receive for the recipient - Great UI which easily integrates with other software in my day to day like SalesLoft and Salesforce What do you dislike about Reachdesk? - Could have slightly better analytics to see % of claimed gifts vs unclaimed etc. - Would love to have an ability to receive notifications when a prospect/opportunity clicks or accepts my gift to ...

"Amazing Platform. Helps me get more sales which pays for itself!"

What do you like best about Reachdesk? Easy to use and fast. Connects to SalesForce What do you dislike about Reachdesk? Sometimes not all the fields will bring up the contact so you have to use another search but you'll always find the person What problems is Reachdesk solving and how is that benefiting you? Getting people to talk to me when they push me off

"Helps keep deals in motion (or start new ones)"

What do you like best about Reachdesk? How easy it is to send someone a gift, especially with the Chrome plugin What do you dislike about Reachdesk? There could be more variety in terms of what to send. Recommendations to others considering Reachdesk: Just get started and see the benefits ASAP! What problems is Reachdesk solving and how is that benefiting you? Getting meetings, moving deals "stuck" in the pipeline, saying thank you to customers for their time.

"Easy to use, great service!"

What do you like best about Reachdesk? Straight forward application, very user-friendly. The options for gifts are great and always make my customers happy. What do you dislike about Reachdesk? Nothing negative to say, everything works well, haven't had any issues. What problems is Reachdesk solving and how is that benefiting you? I can send my customers swag from my company and cookies/cupcakes. It helps to form relationships with my customers especially during a time when we are working ...

"Great Service"

What do you like best about Reachdesk? The engagement you can get from customers is fantatsic...for those deals you are trying to close in sales or even just those customers that may have gone quiet on you its a great way to get them intereted again. What do you dislike about Reachdesk? I find that from the people I do send a reach desk to i have noticed that sometimes they won't claim the gift.... I'm not sure if this is due to the email looking suspicious but it would be helpful to get ...

"Easy and fast"

What do you like best about Reachdesk? Simple, elegant, and easy to use! I love the partners they work with for products as well. What do you dislike about Reachdesk? I cannot say too much here, but it would be nice to see more local and small business giftable items. What problems is Reachdesk solving and how is that benefiting you? Outreach for strategic accounts.

"Works like a charm"

What do you like best about Reachdesk? Like that we can add several types of items and price points What do you dislike about Reachdesk? Would love to be able to see more details on each of the items including more pictures What problems is Reachdesk solving and how is that benefiting you? Being able to view inventory of our stock and seeing the variety of products, promotion type, and price point are very helpful—easy way to point our staff to do this without needing to engage with our ...

"Great options in EMEA, Customer support is fantastic"

What do you like best about Reachdesk? Out CSM is incredibly supportive and has given us an incredible amount of inspiration during our journey of getting started with Reachdesk. The send options in EMEA are outstanding and delivery is quick with almost all vendors. What do you dislike about Reachdesk? There are few vendors that allow you to ship worldwide which makes it difficult when trying to scale a global campaign. Often we would have to resort to having separate campaigns for ...

"Reachdesk is convenient"

What do you like best about Reachdesk? I think the flow is helpful, and the interface is easy to understand. I like the idea and I think it shows people my appreciation for taking time to meet with me. What do you dislike about Reachdesk? It would be nice if there were integration with Salesforce and Outreach. Maybe there is? What problems is Reachdesk solving and how is that benefiting you? I am reminding people of the demos I have scheduled. I realize it shows appreciation.