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7.9

Spot Score

Re:amaze - Live Chat Software

Re:amaze Reviews in May 2025: User Ratings, Pros & Cons

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4.2

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Re:amaze Reviews & Ratings

4.2

Very Good

Based on 20 ratings & 157 reviews

Rating Distribution

Excellent

(122)

Very Good

(27)

Good

(4)

Poor

(2)

Terible

(2)

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Showing 31-40 out of 157

AR

Antonio R

10/07/20

5 out of 5

"The most complete tool to manage your support"

What do you like best about Re:amaze? Thanks to their integrations you can connect IF, Facebook, and diffferent channel mails. With that you can get just one platform to communicate with all customers.

AU

Anonymous User

10/07/20

5 out of 5

"Great Software that saves a lot of time"

What do you like best about Re:amaze? Shopify integration - saves so much time seeing all of our customers details in Re:Amaze and being able to action refunds, place orders, etc.

PV

Paarth V

10/07/20

5 out of 5

"Best AI chat and Shared Inbox app in the market with simple pricing!!!"

What do you like best about Re:amaze? To start with, installation was very easy. I love the BOTs and Shared Inbox feature with great reporting. What do you dislike about Re:amaze?

AU

Anonymous User

10/07/20

4 out of 5

"Great platform, great customer support!"

What do you like best about Re:amaze? The quick support + constant updates, makes our work easier! What do you dislike about Re:amaze?

WK

Wade K

10/06/20

5 out of 5

"Great option for chat, ticket, and knowledgebase"

What do you like best about Re:amaze? Support rocks, easily customizable for SSO, many available integrations, multi-brand features What do you dislike about Re:amaze?

MR

Mike R

10/06/20

5 out of 5

"Great service with great support!"

What do you like best about Re:amaze? Ease of use for new and experienced users What do you dislike about Re:amaze?

AU

Anonymous User

10/06/20

5 out of 5

"we really love this solution"

What do you like best about Re:amaze? how it flowed with the customer - and the customizability. look how well branded it is for http://aliciaadamsalpaca.com love it.

AU

Anonymous User

10/06/20

5 out of 5

"Re- AMAZING!"

What do you like best about Re:amaze? I love how easy it is to reach out to the support team! They are always there to help when I need to figure out how to update something or use certain features. Reamaze makes it perfectly easy to customize the brands. As we have 2 separate brands that we use this for. You can customize everything down to the work flows and create preset responses which is great for our company because we receive a lot of the same/ similar questions.

ML

Madeleine L

10/06/20

5 out of 5

"Great experience"

What do you like best about Re:amaze? The customer service really sets ReAmaze apart. They are so quick to answer questions and solve problems that I never fret if I need to contact them. Many of the other apps we use fall short in comparison.

CL

Chad L

10/06/20

5 out of 5

"Re:amaze has helped us connect with and resolve issues for our customers."

What do you like best about Re:amaze? Re:amaze support has been great while we were first setting it up and integrating it to Big Commerce. What do you dislike about Re:amaze?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].