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7.9

Spot Score

Re:amaze - Live Chat Software

Re:amaze Reviews in June 2026: User Ratings, Pros & Cons

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4.2

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Re:amaze Reviews & Ratings

4.2

Very Good

Based on 20 ratings & 157 reviews

Rating Distribution

Excellent

(122)

Very Good

(27)

Good

(4)

Poor

(2)

Terible

(2)

Spotsaas Editor’s POV

Re:amaze is tailored for small businesses, offering a blend of customer support and relationship management. Its user-friendly design makes it easy to engage with customers effectively.Read more

Re:amaze pros and cons

  • Effective customer communication

  • CRM integration

  • Multi-channel support

  • User-friendly interface

  • Limited advanced features

  • May not scale well for large teams

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Showing 31-40 out of 157

AU

Anonymous User

10/07/20

4 out of 5

"Great platform, great customer support!"

What do you like best about Re:amaze? The quick support + constant updates, makes our work easier! What do you dislike about Re:amaze?

PV

Paarth V

10/07/20

5 out of 5

"Best AI chat and Shared Inbox app in the market with simple pricing!!!"

What do you like best about Re:amaze? To start with, installation was very easy. I love the BOTs and Shared Inbox feature with great reporting. What do you dislike about Re:amaze?

AU

Anonymous User

10/07/20

5 out of 5

"Great Software that saves a lot of time"

What do you like best about Re:amaze? Shopify integration - saves so much time seeing all of our customers details in Re:Amaze and being able to action refunds, place orders, etc.

AR

Antonio R

10/07/20

5 out of 5

"The most complete tool to manage your support"

What do you like best about Re:amaze? Thanks to their integrations you can connect IF, Facebook, and diffferent channel mails. With that you can get just one platform to communicate with all customers.

MR

Mark R

10/06/20

5 out of 5

"Excellent CX platform with an awesome support team!"

What do you like best about Re:amaze? The platform is very easy to use. Navigating through the modules and conversations is a breeze. In the event you don't find your what you're looking for, the Re:Amaze team is highly responsive and will be there to assist at a moment's notice.

AU

Anonymous User

10/06/20

4.5 out of 5

"Re:amaze is a one-stop shop for managing customer engagement!"

What do you like best about Re:amaze? I like the Shopify integration, it's very useful for e-commerce sites to track customer sales and purchases. I also love the "remind" button for emails.

RH

Robbie H

10/06/20

4.5 out of 5

"Great program for multiple email addresses"

What do you like best about Re:amaze? The ability to assign emails to team members, ability to merge emails when customers sent multiple emails regarding the same subject.

AU

Anonymous User

10/06/20

5 out of 5

"Great resource for our business"

What do you like best about Re:amaze? Re:amaze has increase productivity and has allowed us to help more customers at a faster rate with the same amount of staff. We also enjoy the reporting that allows us to be able to focus in on areas that will help the business overall.

CL

Chad L

10/06/20

5 out of 5

"Re:amaze has helped us connect with and resolve issues for our customers."

What do you like best about Re:amaze? Re:amaze support has been great while we were first setting it up and integrating it to Big Commerce. What do you dislike about Re:amaze?

WK

Wade K

10/06/20

5 out of 5

"Great option for chat, ticket, and knowledgebase"

What do you like best about Re:amaze? Support rocks, easily customizable for SSO, many available integrations, multi-brand features What do you dislike about Re:amaze?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].