Re:amaze Reviews in May 2025: User Ratings, Pros & Cons

"Great for retaining and converting customers. Much more than a helpdesk."

What do you like best about Re:amaze? I really wanted to love intercom because it was the first product that went beyond helping customers. But honestly their product is not that impressive and quite expensive. Reamaze does exactly what intercom does (for what we need) and at a consistent price point. It has helpdesk. It has customer messaging. It has FAQs for customer education. Except it doesn't cost you an arm and a leg.

"A modern SaaS business willing to go the extra mile to help customers."

What do you like best about Re:amaze? I'm in love with Reamaze's support team. They're incredibly helpful, proactive, and willing to listen to our issues, questions, and feedback. It's increasingly difficult to find businesses like this nowadays. We will always hear back from them and they always follow up. Their product platform is outstanding, offering a wide range of features we need as a small healthcare facility.

"Perfect platform for shared inbox, customer messaging, and customer education."

What do you like best about Re:amaze? Reamaze is best alternative to a platform like Intercom or Drift and is much more than Zendesk or Freshdesk. It's core features are helpdesk and live chat but there are features that will allow sales and marketing teams to flex their muscles along with customer service people all on the same app. Very powerful stuff. My favorite? The pricing of Reamaze is amazing. Intercom charges by number of customers which we have a lot of so it's very expensive. ...

"The most modern helpdesk and live chat platform for a growing business. Great customer support too."

What do you like best about Re:amaze? Re:amaze is feature packed and incredibly user friendly. The team is very feedback driven so whatever you suggest can actually get implemented on time. Working with large software companies can be a real pain but Re:amaze is a medium sized company that really listens to its customers.

"Super easy to use. Great customer service."

What do you like best about Re:amaze? Ability to see what customers are doing. What do you dislike about Re:amaze?

"Awesome platform for helpdesk and customer communications."

What do you like best about Re:amaze? Easy to use platform. Great pricing and packed full of useful features. What do you dislike about Re:amaze?

"Simple but powerful project management tool for small teams"

What do you like best about Re:amaze? Keep info in one place, great support, easy to implement. Great tools to add channels like FB, Instagram, Chat, phone. What do you dislike about Re:amaze?