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7.9

Spot Score

Re:amaze - Live Chat Software

Re:amaze Reviews in June 2026: User Ratings, Pros & Cons

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4.2

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Re:amaze Reviews & Ratings

4.2

Very Good

Based on 20 ratings & 157 reviews

Rating Distribution

Excellent

(122)

Very Good

(27)

Good

(4)

Poor

(2)

Terible

(2)

Spotsaas Editor’s POV

Re:amaze is tailored for small businesses, offering a blend of customer support and relationship management. Its user-friendly design makes it easy to engage with customers effectively.Read more

Re:amaze pros and cons

  • Effective customer communication

  • CRM integration

  • Multi-channel support

  • User-friendly interface

  • Limited advanced features

  • May not scale well for large teams

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Showing 141-150 out of 157

LO

Lori O

01/10/19

5 out of 5

"Perfect Chat system for any size business"

What do you like best about Re:amaze? The ease of access is our favorite quality. The system is very easy for everyone to use and understand. What do you dislike about Re:amaze?

CB

Chris B

01/10/19

4.5 out of 5

"Nice way to centralize all our support channels"

What do you like best about Re:amaze? I like that everything come in to a central place so multiple people can access responding to customer questions What do you dislike about Re:amaze?

JW

Justin W

01/10/19

5 out of 5

"We found new customers almost instantly"

What do you like best about Re:amaze? One of the best features of re:amaze is the ability to see in real time how customers are interacting with the online store What do you dislike about Re:amaze?

MR

Michael R

01/10/19

5 out of 5

"No forgotten emails"

What do you like best about Re:amaze? Gives me a central location for emails that need to be responded to. They remain there until acted upon. What do you dislike about Re:amaze?

AU

Anonymous User

01/10/19

5 out of 5

"BEST CHAT SUPPORT"

What do you like best about Re:amaze? I like how easy it is to setup and when there are questions the team responds quickly and the online resources are easy to understand.

CB

Chris B

01/10/19

4.5 out of 5

"Nice way to centralize all our support channels"

What do you like best about Re:amaze? I like that everything come in to a central place so multiple people can access responding to customer questions What do you dislike about Re:amaze?

AM

Antony M

07/23/18

5 out of 5

"THE BEST tool for eCommerce customer support"

What do you like best about Re:amaze? Re:amaze changed our business and customer support for the better. Re:amaze has very deep integrations with our ecommerce platform (Shopify) and all the channels we use to communicate with our customers, including social media, email, and live chat. This creates a single all-in-one view of a customers entire relationship with us enable us to really personalize our support. Also, the highly customizable brand experience in every aspect of Re:amaze from ...

Read more

AU

Anonymous User

03/22/18

4.5 out of 5

"Reamaze Review"

What do you like best about Re:amaze? Reamaze offers a plethora of cool features including: messaging, site monitoring and live chat. This solution places all of your social media conversations in one location and helps you handle day to day transactions with ease.

CM

Claire M

03/11/18

4 out of 5

"Großartig für den Kundenservice"

What do you like best about Re:amaze? Was ich an Reamaze mag, ist, dass es viele Funktionen und verschiedene Möglichkeiten hat, mit Ihren Kunden zu kommunizieren. Zum Beispiel gibt es Live-Chat, Social Media und SMS. Ich denke, dass das heutzutage nicht mehr in dieser Art von Software zu sehen ist. Der Support-Service von Reamaze ist immer so hilfreich und freundlich und sie antworten uns immer, wenn wir nicht wissen, wie man etwas benutzt.

BT

Baronette T

02/23/18

5 out of 5

"Great customer messaging platform that works like a helpdesk and CRM."

What do you like best about Re:amaze? This is the perfect platform if you're looking for a hybrid helpdesk with CRM features, being abel to message customers automatically, and if you need a shared inbox. The features are well thought out and intuitive to use. Plenty of features with access controls for all my team. Works with all our stuff like email and social media.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].