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7.9

Spot Score

Re:amaze - Live Chat Software

Re:amaze Reviews in May 2025: User Ratings, Pros & Cons

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4.2

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Re:amaze Reviews & Ratings

4.2

Very Good

Based on 20 ratings & 157 reviews

Rating Distribution

Excellent

(122)

Very Good

(27)

Good

(4)

Poor

(2)

Terible

(2)

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Showing 141-150 out of 157

AU

Anonymous User

01/10/19

4 out of 5

"Pleasant and aesy to use"

What do you like best about Re:amaze? I like how easy Re-Amaze is to navigate and communicate with customers. What do you dislike about Re:amaze?

HG

Heather G

01/10/19

3 out of 5

"Pretty good customer service system"

What do you like best about Re:amaze? I like that things can be assigned, opened, resolved, or have a remind set up (so it pops up for handling but doesn't bog down the active list)

AU

Anonymous User

01/10/19

2 out of 5

"Re:amaze review"

What do you like best about Re:amaze? Ability to answer web based chats to my site What do you dislike about Re:amaze?

AU

Anonymous User

01/10/19

2.5 out of 5

"review"

What do you like best about Re:amaze? let customers contact us on the fly via chat What do you dislike about Re:amaze?

AU

Anonymous User

01/10/19

2 out of 5

"Pretty good"

What do you like best about Re:amaze? Just works. Multichannel without thinking about it. Easy to use and get started with. No extensive setups required. And fills the needs we have to manage the support.

AU

Anonymous User

01/10/19

2.5 out of 5

"Simplifies Group Customer service"

What do you like best about Re:amaze? This system keeps things from falling through the cracks. We like being able to see who is working on a project What do you dislike about Re:amaze?

AM

Antony M

07/23/18

5 out of 5

"THE BEST tool for eCommerce customer support"

What do you like best about Re:amaze? Re:amaze changed our business and customer support for the better. Re:amaze has very deep integrations with our ecommerce platform (Shopify) and all the channels we use to communicate with our customers, including social media, email, and live chat. This creates a single all-in-one view of a customers entire relationship with us enable us to really personalize our support. Also, the highly customizable brand experience in every aspect of Re:amaze from ...

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AU

Anonymous User

03/22/18

4.5 out of 5

"Reamaze Review"

What do you like best about Re:amaze? Reamaze offers a plethora of cool features including: messaging, site monitoring and live chat. This solution places all of your social media conversations in one location and helps you handle day to day transactions with ease.

CM

Claire M

03/11/18

4 out of 5

"Großartig für den Kundenservice"

What do you like best about Re:amaze? Was ich an Reamaze mag, ist, dass es viele Funktionen und verschiedene Möglichkeiten hat, mit Ihren Kunden zu kommunizieren. Zum Beispiel gibt es Live-Chat, Social Media und SMS. Ich denke, dass das heutzutage nicht mehr in dieser Art von Software zu sehen ist. Der Support-Service von Reamaze ist immer so hilfreich und freundlich und sie antworten uns immer, wenn wir nicht wissen, wie man etwas benutzt.

BT

Baronette T

02/23/18

5 out of 5

"Great customer messaging platform that works like a helpdesk and CRM."

What do you like best about Re:amaze? This is the perfect platform if you're looking for a hybrid helpdesk with CRM features, being abel to message customers automatically, and if you need a shared inbox. The features are well thought out and intuitive to use. Plenty of features with access controls for all my team. Works with all our stuff like email and social media.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].