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7.9

Spot Score

Re:amaze - Live Chat Software

Re:amaze Reviews in June 2026: User Ratings, Pros & Cons

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4.2

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Re:amaze Reviews & Ratings

4.2

Very Good

Based on 20 ratings & 157 reviews

Rating Distribution

Excellent

(122)

Very Good

(27)

Good

(4)

Poor

(2)

Terible

(2)

Spotsaas Editor’s POV

Re:amaze is tailored for small businesses, offering a blend of customer support and relationship management. Its user-friendly design makes it easy to engage with customers effectively.Read more

Re:amaze pros and cons

  • Effective customer communication

  • CRM integration

  • Multi-channel support

  • User-friendly interface

  • Limited advanced features

  • May not scale well for large teams

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Showing 121-130 out of 157

AU

Anonymous User

01/10/19

5 out of 5

"Great Multi-Channel Support Tool"

What do you like best about Re:amaze? We like how you can consolidate all of your messaging with customers on all channels into one platform. We also like the FAQ Articles and the ability to embed them. Plus the chat bot is able to search FAQ to prevent unnecessary customer service contacts.

SH

Sandra H

01/10/19

5 out of 5

"We have tried a number of systems for email management, however, Reamaze has been the best by far!! "

What do you like best about Re:amaze? I love the support, I love the innovation of the product over time. I like the flexibility of the system that allows the user to customize.

AU

Anonymous User

01/10/19

5 out of 5

"Very easy to keep up with your buisness"

What do you like best about Re:amaze? I like that it is live action with our customers. It updates very fast and I can separate inquires in easy categories. What do you dislike about Re:amaze?

AL

amanda l

01/10/19

5 out of 5

"I really do love Re:amaze"

What do you like best about Re:amaze? The clean lines and design is very simple to use compared to other platforms. We have used several other companies and they have not been as inclusive.

AU

Anonymous User

01/10/19

5 out of 5

"Great Solution"

What do you like best about Re:amaze? Re:amaze has an easy to use interface and is customizable for all business sizes. What do you dislike about Re:amaze?

JB

Jordin B

01/10/19

5 out of 5

"Everything in One Place"

What do you like best about Re:amaze? I love that I can have my Instagram and Facebook comments come to the same place that all other customer inquiries and emails come to! It's also nice that there are different widgets next to each different

AU

Anonymous User

01/10/19

5 out of 5

"BEST CHAT/SUPPORT DESK APP FOR SHOPIFY"

What do you like best about Re:amaze? We have used many chat apps over the years and since transitioning to Shopify we have been using Reamaze and could not be more satisfied. The product offering is phenomenal and they only continue to add to it. Their support and willingness to help could not be more appreciated. So impressed, look no further, we exhausted testing with nearly every other option out there.

AU

Anonymous User

01/10/19

5 out of 5

"Excellent!"

What do you like best about Re:amaze? Makes providing support to our customers simple and user friendly. What do you dislike about Re:amaze?

AU

Anonymous User

01/10/19

5 out of 5

"Game changer for your business"

What do you like best about Re:amaze? We have all our emails, social media accounts, which transfers to slack all automated because of this service. What do you dislike about Re:amaze?

AR

Arthur R

01/10/19

5 out of 5

"They live what they preach! "

What do you like best about Re:amaze? Super user friendly interface that makes it easy to connect to customer. They continue to improve the platform and they take your feedback seriously. Some of my request got implemented promptly. Reamaze has great API and connects to many platforms.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].