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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 831-840 out of 8356

L

Liz

11/28/23

5 out of 5

Deleted client

I spoke to Nigel and he dealt with my issue professionally, he understood the issue and helped me to fix it

MM

MICHAELA MURRAY

11/27/23

5 out of 5

Setting up payroll

I contacted QB for help with setting up Payroll prior to our first submission to HMRC and pension provider. I had a few queries which Cassandra was able to talk me through fantastically! Her knowledge and professionalism was exactly what I would expect from QB but she really went the extra mile to reassure me that moving to QB payroll from our existing provider was exactly the right thing to do. Thank you QB and Casssandra for an excellent job.

PN

Pete Nicholls

11/27/23

5 out of 5

Highly Professional

On every occasion that we have needed advise and assistance in the 5 years use of QB’s - without exception all advisors have been exceptional in resolving every issue we have “thrown” at them. Highly recommended

KR

Katy Rickman

11/27/23

5 out of 5

Clear communication and guidance so I…

Clear communication and guidance so I could learn for future reference whilst resolve my present problem.

AU

Anonymous User

11/27/23

5 out of 5

"Quickbooks - A necessity for small business"

What do you like best about QuickBooks Desktop Pro? Quickbooks is easy to use and they have a great online community if you need help. What do you dislike about QuickBooks Desktop Pro? I don't dislike anything about Quickbooks Desktop Pro - although mine has been crashing lately, but could be I need to update software. What problems is QuickBooks Desktop Pro solving and how is that benefiting you? Quickbooks Desktop Pro is a relatively easy way to keep track of your business finances.

DN

Drawers N Things

11/27/23

5 out of 5

query

resolve the query Thank you

LG

Liz Griffiths

11/27/23

5 out of 5

was helpful and friendly from the start…

was helpful and friendly from the start to end and answered the questions i needed help with :)

TK

Tania Kennedy

11/27/23

5 out of 5

Man was lovely and helpful problem…

Man was lovely and helpful problem resolved quickly

LG

Liz Griffiths

11/27/23

5 out of 5

was helpful and friendly from the start…

was helpful and friendly from the start to end and answered the questions i needed help with :)

MM

MICHAELA MURRAY

11/27/23

5 out of 5

Setting up payroll

I contacted QB for help with setting up Payroll prior to our first submission to HMRC and pension provider. I had a few queries which Cassandra was able to talk me through fantastically! Her knowledge and professionalism was exactly what I would expect from QB but she really went the extra mile to reassure me that moving to QB payroll from our existing provider was exactly the right thing to do. Thank you QB and Casssandra for an excellent job.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].