9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 811-820 out of 8356
RC
Richard C
11/30/23
Very calm and patient
Very calm and patient. A good communicator and clearly knowledgeable. A real credit to your team
AK
Abdul Khan
11/30/23
Clark was amazing at getting me up and…
Clark was amazing at getting me up and running on QuickBooks online. He understood everything I needed to know about the software and was there to guide me through the whole setup from start to end. He double checked at every stage to see if I understood it before moving on to the next subject. Also answered additional questions and went over the allocated time. Amazing service and I would definitely recommend
S
Steven
11/30/23
Great service from QuickBooks and…
Great service from QuickBooks and Rachelle - walk through service after purchase is really good. To get used to using the system. Really good! Thanks
D
Dale
11/30/23
excellent service from quick books to solve a connection problem
immediate response from quickbooks to a problem i had online connecting to vat many thanks to Daryl
E
Emma
11/30/23
Rachael was patient and very helpful
Rachael was patient and very helpful. Issue was resolved during our discussion. Thank-you!
MW
Miriam Wade
11/30/23
Useful onboarding session with a member…
Useful onboarding session with a member of staff who was very patient with all of my queries.
CC
Charles C
11/30/23
Exellent assistance from Aswini of QBO Support
I've just had an extended session with Aswini. She was brilliant and one of the best support personnel I've come across. Very quick to understand and see the right solution but also very patient. Very helpful indeed.
SH
Sandra Hart
11/30/23
Just had my onboarding call with Belle…
Just had my onboarding call with Belle and she was amazing. I’d been using the QuickBooks Self employed so it was great to get to understand the additional features. The onboarding session was great and very informative.
AT
Andrea Todd-Atkinson
11/29/23
Assistance
Very quick response from the help line. Excellent help and guidance.
KW
Kirsty Ward
11/29/23
Patient and knowledgeable advice
Patient and knowledgeable advice on booking and recording leave in QBO
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].