9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 751-760 out of 8356
AS
Andrew S
12/17/23
Issue sorted with one phone call
Issue sorted with one phone call. Very good customer service experience.
EM
Emma Morris
12/17/23
brilliant fast and helpful thank you
Date of experience: December 18, 2023
SW
S Wright
12/17/23
QuickBooks Support Staff are excellent
Spoke to Tracey today who was very helpful in resolving my queries. My experience has always been good speaking to any of the customer services staff as without exception they are polite, patient, professional and very knowledgeable. As a new user having previously used SAGE, they are helping me on the learning curve for QuickBooks
JM
James Middleditch
12/14/23
Helpful and knowledgeable advisor
Date of experience: December 15, 2023
GC
Genevieve C Pine
12/14/23
Best customer care ever!
Their customer care line is so unbelievably helpful. They are always patient with me and I am not on hold for long either. As someone who used to use Xero… I would now never go back. Quickbooks’s are the best!
DE
Dave Edwards-Brown
12/14/23
Problem with loading in transactons
Date of experience: December 15, 2023
IP
Irshad Patel
12/14/23
Once again Outstanding Customer Services
I have issue with Payroll and I knew I am going to get good help from Quickbooks based on previous experiences. This time Sandra who help was Amazing. Good knowledge of the Quickbooks, excellent with communication and assisted more than I asked for. Another Amazing experience from Quickbooks team.
A
Alison
12/14/23
Great start to the account
It was good to have some help with setting up my account as it is different from the version I used in the past. It looks like I shall be able to upload my income data via spreadsheet to the account. Thanks!
F
Flynn
12/14/23
Had a great call from an accountant…
Had a great call from an accountant couldn’t be happier, helped me get my account sorted and rectified previous stuff i had done(not properly) and was so sweat, couldn’t recommend more
DA
David and Zoe
12/14/23
Really friendly customer service
Really friendly customer service. Operator was easy to understand and very helpful
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].