9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4811-4820 out of 8356
RW
Rosie Wilson
05/16/22
Helpful customer support
Connecting my bank accounts so that Quickbooks can easily pull transactions through ready for accounting is really easy, and when there was a problem Quickbooks gave me a call back and talked me through resolving it step by step.
PL
Patrick Lee
05/16/22
Early days (only 11 days since I…
Early days (only 11 days since I started), but I like QuickBooks online very much. The £3 + VAT per month for 6 months introductory offer was very welcome, and the onboarding support was very helpful (my thanks to Marissan from Intuit). I'm looking forward to QuickBooks saving me a lot of time for VAT returns and annual accounts/ Making Tax Digital.
PT
Paula Tancock
05/15/22
Great Service received by Wella
Date of experience: May 16, 2022
PC
Pedro Costa
05/15/22
Great help from Suny B
Great help from Suny B today, many thanks for a great service
S
Surender
05/15/22
My queries were resolved with best…
My queries were resolved with best co-operation.
TM
Taylor Made Interiors UK Ltd
05/15/22
Really helpful and quick to resolve…
Really helpful and quick to resolve issue. Thank you
P
Paige
05/15/22
Joanne Robinson you are an ANGEL - Customer Care Team
Joanne Robinson - Quickbooks Payroll Care team, I wanted to say a MASSIVE thank you to Joanne for her help last week on the phone. You are an absolute asset to the company and I couldn't of wished to speak with a better representative when stuck with CIS on the system the other night. You went above and beyond for me, you were patient, kind, caring and you didn't care about the time. You were honestly amazing and I can't thank you enough for the support you gave me. It literally brought me ...
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N
Nathan
05/15/22
great customer service
Date of experience: May 16, 2022
JC
jJo Cosgrove
05/15/22
Speedy resolve of mtd vat issue today!
Date of experience: May 16, 2022
MM
Miss Marie Nash
05/15/22
I had a payroll problem which
I had a payroll problem which, though the people on the chat were not able to resolve were very helpful. It was resolved over the phone. It did take a couple of days to resolve but all in all a very positive experience
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].