9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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RH
Robert Harris
05/19/22
Great support call today.
Great support call today. I always find the support staff at quickbooks very knowledgeable and helpful. Being able to speak to someone is so much better than the chatbot service of other providers.
MF
mick fisher
05/19/22
Vatreturn
Very helpful service
C
Concentrix
05/19/22
Stephanie was very helpful with VAT Making Tax Digital sign up
Stephanie was very helpful with assisting in resolving problem with linking QBO VAT to HMRC VAT Making Tax Digital. Resolved issue very happy QBO accountant user. Keep up the good work QBO team!
C
Chris
05/19/22
Rolly was very helpful and solved all…
Rolly was very helpful and solved all my problems
C
Concentrix
05/19/22
Great customer service and knowledge
Great customer service and knowledge. Always there to support with queries when needed.
BE
Ba Evan Muzah
05/19/22
Excellent service
Date of experience: May 20, 2022
TK
Tom Kerr
05/19/22
QB Pro-Advisor support
Thank you for the expert way you handled my query. You were patient, considerate and very knowledgeable. I am most grateful and have no hesitation in recommending QB Support.
Y
Yetty
05/19/22
Great Service
Date of experience: May 20, 2022
PF
Pippa Forde
05/18/22
Chris was brilliant
Chris was brilliant, sorted out my issue and made sure all was ok for a client of mine. He even spotted a spelling mistake on my subscription for my own name! Happy days
MJ
Mrs Jennifer Crompton
05/18/22
Excellent and friendly customer service…
Excellent and friendly customer service by a thoroughly knowledgeable and professional advisor.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].