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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4661-4670 out of 8356

GS

Gina Spencer

06/07/22

5 out of 5

Jona was very helpful and resolved my…

Jona was very helpful and resolved my issue in 10 minutes; very pleased with the response

E

Elizabeth

06/07/22

5 out of 5

Fast and Efficient Service!

Camille assisted me quickly and efficiently, resolving my issue in a matter of minutes. Thank you so much!

SM

Sandra Mackenzie

06/07/22

5 out of 5

Great help from Paul M

Great help from Paul M, quickly solved all my issues and gave me extra hints and tips on the way. Thanks

MM

Mustafa Mohammed

06/07/22

5 out of 5

The advisor was very patient and…

The advisor was very patient and helpful. He was not rushing to get to next customer at all. He was very attentive to the issue I was experiencing. Great service

MG

MS garage owner

06/07/22

5 out of 5

Excellent customer support

We use QB Online with some support / training from our accountant but any time I have needed to speak with a QB advisor, they are always incredibly helpful. I don't have to wait on hold, I simply put a call request in and usually hear back within 5 mins (excellent). I have always managed to get any issues resolved quickly and the agents always take time to check whether there is any other support required. Secure screen share is available and speedy to arrange. Would recommend QB to any ...

Read more

AS

Annelies Scott

06/07/22

5 out of 5

Great customer service

Although it wasn’t great that the app was glitching, the customer service representative was fantastic and had a solution for me in minutes

HS

Helen Smith

06/07/22

5 out of 5

Re install & Restore Data

After losing my hard drive Lyn guided me through perfectly to re install and restore my data. I am so very grateful for all your help & patience. Great service , thank you.

SB

Sue Black

06/07/22

5 out of 5

I phoned Quickbooks about a VAT/MTD…

I phoned Quickbooks about a VAT/MTD problem I was having and Joe was quick to say he could definately sort the problem. He was polite, patient and made sure all was sorted before he ended our call. All in all great customer service

CG

Cathy Galbraith

06/07/22

5 out of 5

Could not add job number and was shown…

Could not add job number and was shown how to.

AW

Andrew Webb - Aspens Co Ltd

06/06/22

5 out of 5

Payroll situation where employees want to opt out of pension

Payroll situation where employees want to opt out of pension. QB advisor helped me sort out the issue efficiently and professionally

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].