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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

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Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4561-4570 out of 8356

LD

Lorraine DeSousa

06/22/22

5 out of 5

Helped resolve problem quickly and…

Helped resolve problem quickly and efficiently

WB

Wendy Bowley

06/22/22

5 out of 5

Payroll query

Payroll query relating to additional payment. Handled extremely easily.

AB

A Barnes

06/22/22

5 out of 5

Sunil was very helpful and informative

Sunil was very helpful and informative. He went out of his way not only to help with the initial question I had, he gave me additional advice, tips, guidance and even did a screen-share with me to show me where certain things were.

JB

Joelle Banton

06/22/22

5 out of 5

Very lovely and helpful

Date of experience: June 23, 2022

MO

Mary O'Brien

06/22/22

5 out of 5

QB Login

Hannah helped me with my issue today - excellent service. I was unable to access my QB online and she guided me through the steps to resolve the issue

ET

Emma Thompson

06/22/22

5 out of 5

Mary from QuickBooks was absolutely…

Mary from QuickBooks was absolutely amazing, very clear in her instructions to me and knowledgeable in her field! She has helped me big time in sorting my query out. Gold star moment thanks Mary 😊

S

SAFET

06/22/22

5 out of 5

We switched from another company to’…

We switched from another company to’ Quickbooks and we love it now. Bookkeeping has never been easier and keep on top of our ever growing business. Thanks to QuickBooks and their team we now save a lot of time not doing books manually.

PB

Paul Barr

06/21/22

5 out of 5

Emma was very professional and knew…

Emma was very professional and knew exactly how to get to the problem. bit of an issue with the automated system at the beginning of the call not undersanding my name (Paul) but we got there in the end

IC

Iona Carlin

06/21/22

5 out of 5

Lyn was extremely patient and helpful

Lyn was extremely patient and helpful. Solved our problem.

I

IF

06/21/22

5 out of 5

Software works well and is…

Software works well and is comparatively inexpensive. When required the customer support has proved knowledgeable and able to resolve issues.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].