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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 4541-4550 out of 8356

MG

Mr Greg Richards

06/26/22

5 out of 5

Berlita took me through each stage as…

Berlita took me through each stage as requested and took me clearly through the basic stages of getting started.

L

Linda

06/24/22

5 out of 5

So helpful and resolved my issue really…

So helpful and resolved my issue really quickly.

PR

Paul Round

06/24/22

5 out of 5

Great help setting up my Quick books…

Great help setting up my Quick books account and for giving me helpful links to MTD.

SB

Sean Billington

06/24/22

5 out of 5

Great service from Jann

Great service from Jann. Helped with multiple queries. Did mind that I was just being a bit stupid! Would encourage QB to not ask happiness/survey questions being allowing agent to assist. It doesn't help when accountants are under time pressure.

SG

Saurav Gulati

06/23/22

5 out of 5

Bernadette was very helpful!

Date of experience: June 24, 2022

AA

Andaleeb Ahmed

06/23/22

5 out of 5

Great service

Great service! Speedy response!

LC

Leo Cub

06/23/22

5 out of 5

qb personel are always helpful and…

qb personel are always helpful and polite

K

Khai

06/23/22

5 out of 5

Brilliant customer service

Highly recommend QBO! Am a beginner and have been very happy with the simplicity of the user interface, availability of help information and the speed of the 1:1 technical support when required. I had a problem using advanced payroll after 21:00 and was especially pleased that Milan J was on hand to solve the issue and offered great support.

PD

Pamela Dodge

06/23/22

5 out of 5

I contacted Intuit Quickbooks as my…

I contacted Intuit Quickbooks as my Quickbooks Desktop Pro is full. I enquired about moving to Quickbooks only. Shay sent me lots of information and guided me very well. Thank you.

CC

Customer Centrepiece

06/23/22

5 out of 5

Great person to talk to

Date of experience: June 24, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].