9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 4511-4520 out of 8356
B
Ben
06/28/22
Great onboarding call
Great onboarding call, talked me through everything I needed and left me feeling ready to use the software. Really user friendly and does everything I need it to do.
CB
Christine Badcock
06/28/22
Nigel was very helpful
Date of experience: June 29, 2022
TO
Tessie Obote
06/28/22
He is very patient
He is very patient, and very helpful.
AC
Andrew Cook
06/28/22
Paul was very knowledgable and helpful…
Paul was very knowledgable and helpful in resolving my bank connection issue.
VR
Vania Rodrigues
06/27/22
PAYROLL
CALLED BACK AND REASURED SPOKE VERY CLEARELY
JA
Jess Allen
06/27/22
Very efficient and helpful support
Very efficient and helpful support, and friendly and patient.
D
David
06/27/22
Very helpful
Very helpful, explained all options etc to try.
HC
Helen Coffin
06/27/22
Very helpful and patient
Needed help with manually importing bank feeds. Rembrandt was patient, helpful and kind and made sure my issue was resolved. Thank you very much.
NN
NotProvided NotProvided
06/27/22
Very Very Helpful
Very Very Helpful! At first I didn't understand anything at all, however after my phone call with Joe he explained everything and showed me virtually how to use the software efficiently to make my life easier. Thank you so much!
T
Tylden
06/27/22
Great software and excellent support
As I am fairly new to quickbooks, the onboard session help provided by the executive was really helpful. Quickbooks is also really easy to work with, along with tons of great features built in.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].