9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3981-3990 out of 8356
MW
Matthew Waldron
09/05/22
QuickBooks Desktop - Lyn
Lyn helped resolve the problem.
JW
Justine Willcox
09/05/22
Superbly helpful and knowledgeable
I had a complicated VAT return enquiry which was dealt with efficiently and in a friendly manner. Thank you for relieving my VAT stress!
GF
Graceland Fixing Ltd
09/05/22
Jesieca was very polite & helpfull.
Date of experience: September 06, 2022
MC
Margaret Chapman
09/05/22
Thank you
Thank you to Phoebe for helping me today, she was very patient and very helpful. A good lesson learned.
GM
Gerard Malcolm Stamford
09/05/22
Charmie was helpful and concise and we…
Charmie was helpful and concise and we solved all the issues
ND
Nathan Dimbylow
09/05/22
Very helpful
Very helpful, provided step by step guidance and rectified my problem within 10 minutes.
L
Lewis
09/05/22
I had a problem and spoke Lyn
I had a problem and spoke Lyn, she was excellent. Helped me understand what the problem was, explained what was needed to resolve it and then resolved it. She's a great example of how a customer service agent should be. Please pass on my thanks to her and let her supervisor know how good she is.
ST
Senait Tekele
09/04/22
My experience was quick and effective I…
My experience was quick and effective I am happy to give my feed back
AW
Adam Ward
09/04/22
Had a problem with sorting VAT return…
Had a problem with sorting VAT return and had only just started using Quickbooks. Called the help number and spoke to Jessica, who had patience and took her time to talk me through what to do and correct mistakes. Got it all sorted thanks to Jessicas help so don't hesitate to contact Quickbooks if you need help to sort any problem.
B
Belinda
09/04/22
Apple assisted me with a QB Desktop…
Apple assisted me with a QB Desktop revalidation, they were very helpful, patient, and efficient despite me initially providing the incorrect information.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].