9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3931-3940 out of 8356
JC
Jill Cleaver-Wright
09/13/22
Advisor really knowledgeable and…
Advisor really knowledgeable and patient!
JH
Josie Harrington
09/13/22
Very Helpful
Date of experience: September 14, 2022
CB
Caron Boulghassoul
09/12/22
I had a really supportive call for…
I had a really supportive call for onboarding with QuickBooks. I was able to identify my own needs and explore some teething issues that has made me much more confident in using the resources available with both the desktop and App including how to amend mileage tracking when I forgot to start the app at the start of the journey
MT
Mr Tony GALE
09/12/22
I had an issue with submitting my VAT…
I had an issue with submitting my VAT claim. I spoke with Jesieca and explained my problem to her. She then with great patience talked my through what I had to do. With her assistance I was able to get rid of the problem and submit my quarterly VAT claim. I thanked her for her patience in resolving the issue for me.
AS
A. Sarmiento
09/12/22
Excellent Customer Service
Customer Success Representative was very helpful and patient in dealing the issue I had with Remittance Advice email copying. Although the issue was not resolved within the day, we have been assured that it has been noted and is being dealt with to resolve. Overall, we have experienced such an excellent customer service, and felt that we have been taken cared of.
N&
Neil & Iris
09/12/22
We received great advice and a complete…
We received great advice and a complete run through of how to use QuickBooks based on our business needs. Cerise was patient and supper helpful
H
Hayden
09/12/22
Registering an old copy of Quickbooks
As a Professional Advisor I needed to instal a copy of QB 2014 as I have clients still using it who don't want to upgrade or go online. I couldn't register it online so I called the helpline who were able to help me quickly and efficiently.
NM
Nick Masters
09/11/22
Great customer service
Kayce was really helpful and took the time to go through my query step by step
MN
Mrs N
09/11/22
Vat sign in problems
Struggled to get the Vat part of quickbooks to connect to HMRC, phoned & sorted in a few minutes!!
NL
Najeeb L'Ajeli
09/11/22
Re-installing qbooks
I thought it was going to be a big problem and would have to wait a long time to sort it out. It took less than 15 minutes and my new PC was up and running with Qbooks. Thanks
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].