9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3901-3910 out of 8356
J
Jay
09/19/22
Great experience!
Very knowledgeable and efficient. Really helpful.
HP
Hilary Pack
09/19/22
Jessica the helper at Quickbooks was very helpful…
Jessica the helper at Quickbooks was very pateint and helpful
JM
Jessica Murphy
09/19/22
Very helpful answered all my questions…
Very helpful answered all my questions and resolved issues.
KD
Kelly Dennis
09/19/22
I had the pleasure off speaking with…
I had the pleasure off speaking with Phoebe Karn today . Wonderful customer service ! Clear and patient! Wish everyone could be like this at the end of the phone .
AS
Andy Stokes
09/19/22
Excellent onboarding session
Excellent onboarding session. Fully aware of my needs and was able to assist in all areas Great service
A
Alison
09/19/22
Feedback
Nigel was friendly, knowledgeable and calm. Problem was sorted. Nothing was too much trouble.
N
Nick
09/19/22
Great customer service today
Lyn was very polite and easy to speak to. She listened to my request and provided the resolve!!!
DF
Daniel Francois Dorfling
09/18/22
I was assisted in a very competent and…
I was assisted in a very competent and efficient matter by Apple
AG
Andrew Gromett
09/15/22
Extremely knowledgeable
Extremely knowledgeable, professional and polite.
N
Nikki
09/15/22
Amazing Customer Service
After struggling with the Payroll section of Quickbooks, I found a lot of helpful documents on their help section of their website. When I then had further issues I went to their online chat. It was so nice to chat with an actual person and not a bot. The man was also so helpful and gave me advice on what I needed to do. Fantastic customer service!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].