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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3751-3760 out of 8356

M

Michael

10/12/22

5 out of 5

Contacte quickbooks via support link on…

Contacte quickbooks via support link on website. Said they would ring within 5 minutes and they did so. Query quickly resolved with no fuss.

SM

Shay McLean

10/12/22

5 out of 5

Very helpful

Date of experience: October 13, 2022

GB

Gareth Baskett

10/12/22

5 out of 5

Benn was very knowledgeable and…

Benn was very knowledgeable and helpful. He resolved my issue whilst being polite and chatty

PJ

Paul Jeffrey

10/12/22

5 out of 5

I love QuickBooks having been a S***…

I love QuickBooks having been a S*** customer for year i wish i had changed earlier. If you have any issues their online help is slick, polite and efficient. Thanks for the help.

IJ

Indigo Jo

10/12/22

5 out of 5

Great support

Great customer service. Clear and simple explanations to questions

GM

Garvan McCafferty

10/12/22

5 out of 5

Lyn was very helpful 😊

Date of experience: October 13, 2022

S

Slim

10/12/22

5 out of 5

Lost the connection to HMRC

Lost the connection to HMRC. Did a screen share with quickbooks agent and had it all fixed in 5 Minutes. I am new to the platform and found it very straight forward to do. Online chat service was super quick. Overall very happy.

RS

Raian Sheikh

10/12/22

5 out of 5

Ana was really helpful and patient with…

Ana was really helpful and patient with me. Excellent customer support. Thank you

R

Russell

10/11/22

5 out of 5

Was having lots of problems with…

Was having lots of problems with duplicates of invoices which I couldn't delete and some other problems caused by bugs in the app. I was able to speak to support by phoning QB retention dept. Their over the phone support was great. The lady was super helpful, patient with me, even though my broadband was slow and managed to fix all the bugs in the app. Happiness.

AC

Aileen Cornwell-Lee

10/11/22

5 out of 5

Very friendly

Very friendly, knowledgable and professional. Amazing English Aileen

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].