9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3731-3740 out of 8356
BN
Barry Newsome
10/17/22
Rico was easy to understand
Rico was easy to understand, very helpful and efficient in sorting out my problem.
AK
Angie Knight
10/17/22
Ronald was so helpful
Ronald was so helpful, QB customer service always seem so knowledgeable and friendly. Ronald was no exception. Sorted my query and then another one straight after. Great Customer Service!
J
Juliette
10/16/22
Ben was helpful and took time to…
Ben was helpful and took time to understand the problem. He got advise when he was not able to answer the question himself.
A
Andrew
10/16/22
Efficient accurate and useful advice
Date of experience: October 17, 2022
MH
Mr Hymers
10/16/22
Bank re-connection issues
At first I used the in app chat, as time went on it moved into emails. My issue was technical with the site but the operative (Lyn) Did keep pursuing the issue until it was resolved roughly about an hour later. Which I was obviously pleased about.
C
customer
10/16/22
Superb Customer Support, and from a human!
With experice of customer support from many accounting software providers, I have to say that QuickBooks is second to none. Super quick access to friendly, professional and knowledgeable UK based representatives. So lovely to speak with a human being rather than an automated system. Any problems get quickly and easily resolved. Highly, highly recommended.
G
Gary
10/16/22
Great service
Lyma understood the issue I was having and resolved it efficiently and professionally.
CC
Colin Campbell
10/16/22
Quick Books Support
I could not have managed to provide the details required for a primary rights assignment without the help of Quick Books contact Andrea.
PB
Patrick Balls
10/14/22
Great Service
Great Service, very quick to respond
RE
Roy E
10/13/22
NIGE the LEGEND.
I was attended to by Nige and he was very professional and patient throughout the call despite a lot of issues and connectivity on my side. Resolved my issue and was definitely a great ambassador for QB
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].