9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3461-3470 out of 8356
KA
K Alizadeh
11/23/22
Great customer service
Lyn was friendly and very well informed. My QuickBooks experience will be better moving forward thanks to their knowledge and expertise. I really appreciated their help today.
VD
Valerie Ducksbury
11/23/22
The gentleman I spoke to this morning…
The gentleman I spoke to this morning was extremel helpful and efficient and solved a problem with submitting my VAT return which I have been trying to sort out with HMRC for a couple of months. When I first had this problem I spoke to a lady at quickbooks who, I felt was working from home because I could hear a child in the background and the lady kept getting distracted, and told me to contact HMRC and it was only when one of their technicians finally phoned me yesterday yesterday he said ...
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J
Jane
11/23/22
Lyma - Took the time to solve a complex query
This was the second time I had contacted Quickbooks with this issue. First person clearly didn't have any inclination in helping. If you don't know how to solve a problem, ask a colleague - there is no shame in that. Lyma was great, spent the time getting it sorted. It took quite a while but we got there. Thank you Lyma, very much appreciated.
TC
Tony Chau
11/22/22
This was a very helpful
This was a very helpful, pleasant, and reassuring experience. Getting a free one-to-one tutorial on a new software program is unique. Now I have started and am up and running in 45 minutes.
E
Ervin
11/22/22
Friendly
Friendly, professional and the issue is resolved
SS
Stephanie Sommet
11/22/22
Looks like quickbooks is a company…
Looks like quickbooks is a company which cares , they offered a 1-1 session to answer any of my questions and walk me through the platform, super helpful!
E
Ervin
11/22/22
Friendly
Friendly, professional and the issue is resolved
S
Simon
11/22/22
I had a pressing issue as my online VAT…
I had a pressing issue as my online VAT was due and there was a connection issue with HMRC. This was rectified quickly. I asked an additional 'newbie' to QB question (that was more involved than I imagined) which the representative helped me with fully over the next hour and a half. Explaining it and walking me through and stayed as I tried it and became comfortable with process.
S
Simon
11/22/22
I had a pressing issue as my online VAT…
I had a pressing issue as my online VAT was due and there was a connection issue with HMRC. This was rectified quickly. I asked an additional 'newbie' to QB question (that was more involved than I imagined) which the representative helped me with fully over the next hour and a half. Explaining it and walking me through and stayed as I tried it and became comfortable with process.
TC
Tony Chau
11/22/22
This was a very helpful
This was a very helpful, pleasant, and reassuring experience. Getting a free one-to-one tutorial on a new software program is unique. Now I have started and am up and running in 45 minutes.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].