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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3441-3450 out of 8356

KT

Kaya Taylor

11/27/22

5 out of 5

Ruth was incredibly helpful and professional

Ruth was incredibly helpful and very knowledgeable about my issue. She was able to walk me through a solution with the upmost professionalism.

F

Fspn

11/27/22

5 out of 5

Very able to interpret my inexperienced…

Very able to interpret my inexperienced queries so as to give me the solution I needed first time.

MO

Mr OLIVIA HIGGINS

11/27/22

5 out of 5

submitting VAT Returns

My problem with submitting VAT Returns was resolved

SM

Stephen Milborrow

11/27/22

5 out of 5

Understanding my issue and providing…

Understanding my issue and providing swift resolution.

JM

Johanna Marriott-Smith

11/27/22

5 out of 5

Phoebe was great

Phoebe was great - listened to all my queries and walked me through what I needed to know. Very helpful and polite, even though I was struggling a bit with the background noise from her end. Very happy with the experience overall.

AW

Andrew Wall

11/27/22

5 out of 5

Dezza Marie was very clear and…

Dezza Marie was very clear and explained and answered all my questions. The remote connection was useful when navigation thought the quickbooks pages.

JB

Jo Burnett

11/25/22

5 out of 5

My query was answered promptly and efficiently

My query was answered promptly and efficiently. Johncell was helpful and friendly and resolved my problem very quickly.

M

Marcus

11/24/22

5 out of 5

Nigel knows what he is doing

Nigel was very helpful, knowledgeable and patient. He wasn't in a rush to get me off the line and made sure the issue was resolved.

M

Magdalena

11/24/22

5 out of 5

My help assistant Pheobekarn was fantastic

My help assistant Pheobekarn was phenomenal. She helped me with all my questions and concerns. Especially setting up my bank accounts and chart of accounts. Many thanks

MJ

Monica Jinariu

11/24/22

5 out of 5

I had a call with Berlita today and she…

I had a call with Berlita today and she assisted me during on-board session for quick book. I found very helpful this tool and the Customer Representative Berlita was very professional.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].