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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3271-3280 out of 8356

MI

Mr Ian Holt

12/29/22

5 out of 5

Joel was very helpful and understood my…

Joel was very helpful and understood my requirements.

J

jeff

12/29/22

5 out of 5

spoke to Joe Rame jnr and he was a…

spoke to Joe Rame jnr and he was a great help! when your new to this it seems like a mine filed of possibly getting it wrong but with the right help and guidance (speaking top Joe today) its much clearer and now time to tidy it up. thanks Joe and the team

K

Katie

12/28/22

5 out of 5

Very helpful and resolved my query very…

Very helpful and resolved my query very easily

RB

Richard Brook

12/28/22

5 out of 5

Your representative

Your representative, Bilal Maqsood, was extremely helpful. He gave clear explanations of what we needed to do and solved my problem efficiently and courteously.

J

Jack

12/28/22

5 out of 5

No language barrier !

Speaking to someone British and based in the Uk is a great help

FF

Farndale Financial Consultants

12/28/22

5 out of 5

A very helpful member of your team

Date of experience: December 29, 2022

C

Carley

12/27/22

5 out of 5

Lyn was a huge help :)

Lyn was a huge help! I previously spoke to 3 other advisors and Lyn managed to solve my problem instantly and gave simple instructions so I was able to correct a problem. Thank you so much Lyn! :)

AR

Andy Richards

12/27/22

5 out of 5

Good customer service

The customer service rep helped me through my query and listed to what I was asking. They answered in a clear and concise manner and remained friendly throughout.

OG

Owl girl

12/27/22

5 out of 5

Great service

Andrea was prepared to say that she did not know immediately what to do to sort my issue, but could find out. She then sent me emails and explained what to do. She checked I felt confident that I had understood.

AR

Andy Richardson

12/27/22

5 out of 5

1-2-1 onboarding session

I recently had a free 1-2-1 onboarding session with a QuickBooks advisor. She was extremely helpful, pleasant, knowledgeable, patient and supportive. She answered all my questions and provided further information.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].