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9.8

SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 3121-3130 out of 8356

GF

Greg Firth

01/15/23

5 out of 5

Rachelle was really polite

Rachelle was really polite, very helpful, generally very helpful. Would definitely recommend using this service that quickbooks offer for free

SA

Sajjad Ahmed

01/15/23

5 out of 5

excellent support over the phone

excellent support over the phone. highly recommended

C

Customer

01/15/23

5 out of 5

Do call back not online chat!

I had a bad experience trying the online chat last week when I was left on hold for over 30 minutes with no response - this time I tried the call back option and got Gareth the expert. Within a minute he took over the screen and resolved the problem. Great knowledge. Great customer engagement. If you have a problem avoid online chat - it’s quicker and more efficient.

SR

Steve Rose

01/15/23

5 out of 5

Fist class customer service with…

Fist class customer service with knowledgeable technicians who are eager to help.

JS

Jon Smith

01/15/23

5 out of 5

Very helpful

Date of experience: January 16, 2023

PB

Paul Blackburn

01/15/23

5 out of 5

Found a route when not very obvious

Found a route when not very obvious. Polite and knowledgeable

S

SAF

01/15/23

5 out of 5

helpful instructor who communicated…

helpful instructor who communicated pleasantly and effectively

A

Alex

01/14/23

5 out of 5

excellent helpful and good communication

Date of experience: January 15, 2023

NJ

Nicky Jansen van Vuuren

01/14/23

5 out of 5

Thank you for a responsible smart…

Thank you for a responsible smart person to assist me. Being friendly and understanding.

G

GJR

01/12/23

5 out of 5

Knowledgeable quick and courteous.

Date of experience: January 13, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].