9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 3101-3110 out of 8356
JM
jack Mayger
01/16/23
Sunny was really helpful on the phone
Sunny was really helpful on the phone. Nothing was an issue, and he explained the process and how to get the result
MP
M Price
01/16/23
very helpful
very helpful - sorted problem
S
Sandra
01/16/23
Onboarding session was helpful
Onboarding session with Phoebe was helpful, thank you! I got answers to my questions regarding the ways how to import data and use integrations better, as well as shared some suggestions for features I would like to have available on QB.
A
Adam
01/16/23
Excellent software
Excellent software Excellent customer service
K
Kang
01/16/23
Very efficient and great tutorial
Very efficient and great tutorial by phoebekarn. I’m new to QuickBooks and it was good to be able to have my questions explained so that I can use it confidently.
S
Sally
01/16/23
I appreciate a telephone line to speak…
I appreciate a telephone line to speak directly to the person helping
AB
Agnes Bloomer
01/16/23
Anthony was really helpful and helped…
Anthony was really helpful and helped me resolve my problem. He went through everything step by step
CU
Chinelo Umeh
01/16/23
Paul is an excellent staff
Paul is an excellent staff, very experienced an d knowledgeable. He took out his time and lectured me on how to use the payroll system which has made my life and work a lot easier. I recommend him highly
J
Jennifer
01/16/23
My question was answered
Date of experience: January 17, 2023
RP
Rajan Perinpanayagam
01/15/23
Very patient and friendly and also very…
Very patient and friendly and also very knowledgeable helper.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].