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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2891-2900 out of 8356

PF

Peter Friswell

02/06/23

5 out of 5

Quickly understood the issue and then…

Quickly understood the issue and then offered a solution.

D

Dagmara

02/05/23

5 out of 5

Very professional help advisor

Very professional help advisor. Sorted out my problem in 5 mins.

S

S&T

02/05/23

5 out of 5

Enrico Great Help

Enrico was most helpful, helped me understand the VAT reports as they did not agree with the taxes page, also made me feel more confident that the figures to be submitted would be the correct figures

C

CJ

02/05/23

5 out of 5

Had ongoing issue for months

Had ongoing issue for months. Today CJ finally helped me fix this. Lovely, professional and an asset to QBs.

C

Carol

02/05/23

5 out of 5

Absolutely brilliant customer care…

Absolutely brilliant customer care service

DM

David Marson (Gencon UK Ltd)

02/05/23

5 out of 5

Great friendly service and attention to…

Great friendly service and attention to detail

KM

Kris Murphy

02/05/23

5 out of 5

Excellent support and help

Advisor was very attentive and resolved the issue within a minute

B

Brigid

02/05/23

5 out of 5

Rob was excellent in his explanation of…

Rob was excellent in his explanation of what to do, so helpful. Quickbook is easy to use when you have people like Rob to explain in plain english what to do. I'm not very computer literate but he was fantastic.

MD

Mike Dilke

02/05/23

5 out of 5

Help was very efficient

Help was very efficient It seems that the issue I was asking about does not have a planned solution in quickbboks and a 'work around' is needed.

J

Jo

02/05/23

5 out of 5

Enrico was very helpful

Enrico was very helpful, couldn't directly answer my query so got further help & resolved my issue. Perfect!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].