9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2811-2820 out of 8356
WS
Wayne Smith
02/14/23
Jack was very knowledgable and helpful
Jack was very knowledgable and helpful. The first operator was not but I left the call satisfied that he did all he could to resolve the issue and although he could not resolve the issue, he did work with me to come up with a work around that we will be using.
C
customer
02/14/23
The support person carried on until he…
The support person carried on until he was able to identify the problem rather than saying ring another support line
C
CP
02/14/23
Query Resolved over Chat
Anthony was able to fully answer my query and guide me through what I needed to do on Quick Books
AS
Andrew Silley
02/14/23
Good Onboarding Session
Changed call to Zoom so we could have a group call. Representative very helpful and keen to address our concerns so our needs were addressed and was very patient dealing with our technical issues...Clearly explained support going forward.
H
Helen
02/14/23
Quickbooks Import
I was guided by Benn in a professional patient manor through the process of importing data from QB desktop to QB online. Very helpful.
MA
Mr A J Merritt
02/13/23
QuickBooks......
QuickBooks....... Not the easiest programme to get your head around. But the customer service is excellent. I left a message for a call back and got one within 3 minutes. Lisa was very helpful and got me to where I needed to be.
C
Carol
02/13/23
Imarnie (I think that was her name) was…
Imarnie (I think that was her name) was absolutely excellent! I had a bit of a tricky problem and had got nowhere with a previous agent (he had no idea what he was doing), but she actually read my comments properly and understood exactly what the issue was. She conferred with her 2nd tier colleagues and very quickly had a fix for me that worked! She is a star :)
JH
Jessica Harrison
02/13/23
Quick response
Quick response, clear guidance and issue resolved
PS
Paul Smyth
02/13/23
Very patient advisor
Very patient advisor, took advise from colleagues
HS
Helen Sida-Page
02/13/23
Helpful practical
Date of experience: February 14, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].