9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2791-2800 out of 8356
KB
Kelly Building
02/15/23
I was dealing with a lovely lady CJ and…
I was dealing with a lovely lady CJ and she was very pleasant and helpful. Nothing seemed a bother to her.
KB
KELLY BLACKWELL
02/15/23
Very helpful and polite with easy…
Very helpful and polite with easy instructions. Had patience of a saint
MW
Mary Walters
02/14/23
Professional
Professional, patient and easy to understand response
AP
Abhinand Potlapally
02/14/23
Great engagement
Date of experience: February 15, 2023
RG
Robert Goodsell
02/14/23
Rescued from a posting mistake
As a relatively new user I made some errors in posting a transaction and the UK based support helpline (Ted Richardson) was able to resolve my issue quickly - as well as providing some ideas on how to avoid making the same mistake again.
C
Customer
02/14/23
Reasonably short wait for the call to…
Reasonably short wait for the call to be answered, the call handler / technician Sai was fluent on the technical aspects of the software. Resolved the issue efficiently. One call to resolve the problem
RM
Robin Murray
02/14/23
Datswitching et al
I got an way fforward with my dataswitching issue. We then had a conversation about various issues with in your payroll software and why I don't use it. Issues with VAT recording why can't the match feature match to box 5 or atleast paydown the box 5 figure through find a match. Why do you change the VAT data "Autoentry" has extracted correctly so that it then doesn't match to the transaction in the bank feed. If I recall correctly you round the VAT amount up when you should be ...
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RS
RICHARD SMITH
02/14/23
I learnt how to use Quick Books online…
I learnt how to use Quick Books online to the degree I required very effectively
A
Angie
02/14/23
knowhow issue with no methods
Jack was very diligent, professional and spent the time resolving the issue. A credit to QBs
J
JE
02/14/23
John was really helpful
John was really helpful even though what I have done is a real mess, he was thorough and went through every aspect of my issue and helped me understand how to sort it out
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].