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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2591-2600 out of 8356

MP

michael palmer

03/08/23

5 out of 5

Great service - Joel was a great help.

Joel was a great help. The tutorial session hosted by QuickBooks and Joel was really useful, and Joel was patient and very professional - a great ambassador for the service. I would highly recommend this product based on my interaction with Joel.

J

Jenny

03/08/23

5 out of 5

Fantastic Service

Cassandra listened, made sure she understood and was incredibly helpful. I liked the fact I could share the screen so they could see what I was trying to explain. A really pleasant helpful experience.

MS

Mandy Scott-Johnson

03/08/23

5 out of 5

Totally superb

Totally superb she is definitely the best member of the Quickbooks team

CM

caitlin matthews

03/08/23

5 out of 5

Very helpful

Date of experience: March 09, 2023

NG

Nicola Grobety

03/08/23

5 out of 5

Very quick and friendly response and…

Very quick and friendly response and practical solution provided to my question.

A

APSE

03/08/23

5 out of 5

Excellent customer service

Customer advisor answered queries efficiently and provided further helpful information. Very knowledgeable. Thank you.

BL

ben lee-smith

03/08/23

5 out of 5

Great support

Had an issues with sending invoices. The team walked me through what i need to do with ease.

VH

Val Hemsley

03/07/23

5 out of 5

As always with Quick books

As always with Quick books, customer service is excellent cannot fault them

TA

Tony Astle

03/07/23

5 out of 5

Very helpfull and polite

Date of experience: March 08, 2023

M

MJ

03/07/23

5 out of 5

Very good

I had an Assisted Onboarding session with Phoebe today. She was very polite, was easy to understand, and went through all the questions I had. QB is easy to use with good support.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].