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9.8

SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2491-2500 out of 8356

LE

Lucy Evans

03/22/23

5 out of 5

Jess was extremely helpful and polite

Jess was extremely helpful and polite, she resolved my query straight away.

AU

Anonymous user with ADHD

03/22/23

5 out of 5

Exceptional Customer Service Experience

I recently had the opportunity to contact Quickbooks UK Online Support and I can confidently say that it was the best support experience I've had, bar none. Their team was not only knowledgeable but also incredibly patient and attentive, ensuring that I was able to fully rectify a problem I had with my accounting. From the moment I connected with their representative, I felt heard and supported. They took the time to thoroughly understand the issue I was facing and meticulously walked me ...

Read more

MT

Mukesh Thakrar

03/22/23

5 out of 5

Customer Service - Sally Baker

Sally Baker was both helpful and understanding

YM

Yasar Mahmood

03/22/23

5 out of 5

The BEST Accounting Software For Small Businesses

I joined QuickBooks a week ago and my experience has been far superior than the previous accounting software I have used. I had my onboarding call with Marissan, who was amazing; they explained everything very well and were super polite on our call.

EM

Edwina Murphy

03/22/23

5 out of 5

Undeniably “excellent” service and support!

Usually with a complex problem I find technical support desks quick to try and shut it down but Jack was extremely, patient, thorough and really listened. Hands down the best experience I have ever had calling technical support! And I’ve called many in my time!

S

Sam

03/22/23

5 out of 5

Jack was very helpful

Date of experience: March 23, 2023

AB

Angela Butler

03/21/23

5 out of 5

Adrianna was perfect !

Adrianna was so lovely, she sorted all my connection problems , 5 star customer service lady x

SH

Sultan Habib

03/21/23

5 out of 5

it was a great experiance always using…

it was a great experiance always using Quickbooks , specially helpline like Jessica helped me today

JF

Jide Fawunmi

03/21/23

5 out of 5

The Quick books expert was friendly

The Quick books expert was friendly, and knows his stuff.

K

Kerry

03/21/23

5 out of 5

Jonathan was super polite and friendly…

Jonathan was super polite and friendly and talked me through what I needed to do with ease. Thank you!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].