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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 2461-2470 out of 8356

AO

Alex Orr

03/27/23

5 out of 5

Jessica made the experience great

Jessica made the experience great, resolved all my problems in a timely manner and communication was exceptional :). Thank you for all your help

3B

3D Broadcast

03/27/23

5 out of 5

Help Desk took so much time and effort…

Help Desk took so much time and effort logging in and determining where I was going wrong, This really helps as reading the online help sometimes is confusing. well done first rate help desk

UL

Universal Language Solutions

03/27/23

5 out of 5

Excellent help

Always receive great help from the QuickBooks team - very polite, patient and are happy to assist with any issue no matter how big or small. Excellent service.

KT

Karen Taylor

03/27/23

5 out of 5

Payroll Advice

Nigel has been an absolute star with helping me with issues that i had in regards to the end of year accounts, at the moment i have very little knowledge on how quick book works and Nigel has also sent me information that will help me. Very lovely & helpful gentleman and is a credit to your company. Thank you so much Nigel

JR

James Rudland

03/26/23

5 out of 5

Quick and friendly advice

Date of experience: March 27, 2023

SC

Sue Cowdroy

03/26/23

5 out of 5

Brilliant service on the phone.

Date of experience: March 27, 2023

M

mh

03/26/23

5 out of 5

David was excellent

David was excellent. He took the time and solved the problem the service being exceptional

PC

Paul Champion

03/26/23

5 out of 5

Very good guy on phone

Very good guy on phone, accessed my computer and sorted my email/qbb problem quickly.Also got through on phone straight away

GG

Gashe G

03/26/23

5 out of 5

It was great customer service

It was great customer service, Jack is very patient, polite and competent, solved my problem.

AJ

Ashley John

03/26/23

5 out of 5

The support assistant was able to…

The support assistant was able to answer my query in a short amount of time without any confusion. Very happy with my support request experience.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].