9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 2381-2390 out of 8356
A
Ashraf
04/10/23
Amazing Customer Service & Onboarding!
As a new start up business owner getting started, the overall onboarding experience has been amazing and Phoebekarn made it super easy to understand and was very knowledgeable about the product.
JP
jiewen prophett
04/10/23
Quality service from the QB technician today
I couldn't open the Quickbook account today and I contacted QB's technical team. The technician was very patient and explored all the options to relocate the company file, we did find one, but it were 2019's invoices in it. Then I had to go out to a GP appointment and arranged the technician to call me back at 3pm. He did call me at the exact time and we continue to search the right file, we went to my PC and search for *QBW, and we wait for nearly an hour, eventually, the correct company ...
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RN
Robert Norfolk
04/10/23
Very helpful and a very pleasant manner…
Very helpful and a very pleasant manner on the phone. Dawn resolved the issue quickly. Very happy.
C
Customer
04/10/23
Great friendly service.
Date of experience: April 11, 2023
GW
Gavin Williams
04/09/23
knowledgeable
Helpful, knowledgeable and nice to speak with
MB
MAURICE BLIK
04/09/23
Professional and knowledgeable very…
Professional and knowledgeable very user friendly
JD
Jacquline Devenney
04/09/23
Jack was of great assistance
Jack was of great assistance. Solved my issue effectively and explained everything very clearly. I understood him clearly as he was very articulate.
C
Customer
04/09/23
Doubt it, call them & sort it
The Lady on the chat supported very well, patiently and went to the bottom of the problem and sorted
JH
James Hill
04/09/23
Very quick response.
Date of experience: April 10, 2023
P
Priya
04/09/23
Helpful onboarding session
I had an onboarding session with Dezza who was patient with me and helped me understand how to use quickbooks. I felt comfortable asking any questions and feel confident to manage my business account. Thanks 🫶
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].