9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1801-1810 out of 8356
ES
Ewen Smith
06/27/23
Very helpful and solved the issue.
Date of experience: June 28, 2023
A
AH
06/27/23
Amazing patience form Ashwini
Amazing patience form Ashwini. Very determined to solve my issues and stay with me for the time it took for the laptop to resolve the issue- Amazing help!
MC
Marie Carter
06/27/23
Next steps after QB Converison
Sally was really helpful & pleasant to speak with on my call with the next steps after QB conversion. She answered all of my questions patiently & talked me through each step. She was a great help with what I saw as a daunting task, she made it seem really simple.
MP
Melanie Price
06/27/23
Dawn stayed on the phone to me for over…
Dawn stayed on the phone to me for over 40 minutes to make sure she had resolved my issue.
AP
Avrumi Pollak
06/27/23
Jess M was really helpfull and clear
Date of experience: June 28, 2023
AD
Alex Dinneen
06/27/23
I had a technical query that was…
I had a technical query that was responded to very quickly and efficiently
JH
John Haugh
06/27/23
Enrico was very knowledgable and…
Enrico was very knowledgable and patient. He sorted out our queries and we are a little more confident in using QB's online.
A
Anonymous
06/26/23
Quickbooks desktop to online version
I have been using quickbooks desktop over 10 years, for my manufacturing business. I recently migrated to online version, had some some problem with the move, the quickbooks support team was brilliant and assisted me and got me up and running, well impressed. Mariah was very helpful and very proffesional.
CS
Carol S
06/26/23
Such knowledgeable and patient customer service
Moving my books to Quickbooks online was daunting and I had a couple of hiccoughs, but when I called Customer Care today and spoke to Adrianna she knew exactly how to solve my problem and quickly had everything on track. She really knew the ins and outs of the process and sent me all the links of everything we had looked at. I'm surprised to say I'm actually quite excited about using the new online version now as she showed me around really well and explained everything without blinding me ...
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JB
Jacky Barker
06/26/23
The support in helping me amend a previous period
The support in helping me resolve my issue was excellent She was friendly, patient and put me at ease.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].