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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

Before shortlisting, verify that the product's login confirmation system works reliably in your environment—recent users reported intermittent issues, though the support team resolved them quickly. Test payroll and VAT calculation workflows in a demo to confirm the interface matches your accounting process; the product excels here but requires accurate data entry ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 171-180 out of 8356

RC

Richard Coy

04/30/24

5 out of 5

Very helpful

Very helpful, polite and friendly customer service

H

Harriet

04/30/24

5 out of 5

Excellent experience as a new Quickbooks user

I recently signed up to Quickbooks and was able to book and complete my free onboarding session the next day. Jerly took me through everything remotely and was so helpful and patient throughout the process. She explained everything so clearly and has left me feeling much more confident about using the software. Straight after our call, Jerly provided me with helpful tutorials for everything we discussed. I am so pleased I chose Quickbooks for my accounting software!

NG

Niven Greenhalf

04/30/24

5 out of 5

Patient

Patient, accurate advice.

MT

Mr Tim Davies

04/30/24

5 out of 5

John was very polite and solved my…

John was very polite and solved my problem very quickly

WW

William Wood Mirrors

04/30/24

5 out of 5

John was great

John was great! Patient and helped me find the solution to a very frustrating query! Thanks again John!

A

Arabella

04/29/24

5 out of 5

Great customer service

Great customer service! Having made an irritating and potentially long-winded error on payroll, Dave accessed my screen and helped solve the problem in 10 minutes, if that.

D

Della

04/29/24

5 out of 5

Issue was solved quickly

Issue was solved quickly, due to the knowledge and guidance given by staff.

D

Dipali

04/29/24

5 out of 5

Very thorough understanding of the…

Very thorough understanding of the system. Very very helpful. Gave solution to my problem so quickly.

KO

Kirsty O'Brien

04/29/24

5 out of 5

Excellent

John was very efficient, quick and helpful with my queries and talked me through bit by bit. thanks again for the support

AW

Adamthwaites Wines By Fuchsia

04/29/24

5 out of 5

Always the best service

Date of experience: April 29, 2024

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].