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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1761-1770 out of 8356

AS

ANDREW STEWART

07/04/23

5 out of 5

I have just moved from QuickBooks Desktop

I have just moved from QuickBooks Desktop to online and my VAT needed sorting as I could not connect to HMRC. I called the helpline and Ashima sorted it all out for me in a very professional manner, including making sure my VAT submission was sent and approved by HMRC.

P

Path

07/04/23

5 out of 5

Ashwini explained very clearly and helped us to resolve the issue

Ashwini explained very clearly

AS

Andrea Shortt

07/03/23

5 out of 5

I had quite a complex enquiry

I had quite a complex enquiry, I had been putting it off to sort! Darryl listened to what I needed and helped in every way.

SP

Sophia Poore

07/03/23

5 out of 5

Amazing and helpful

Amazing and helpful. Thank you :D Resolved in matter of minutes.

ZS

Ziptech Services

07/03/23

5 out of 5

Sally was very helpful

Sally was very helpful and help me look at alternatives options which help both of us eventually get a resolution to my requirements.

GK

George Kulasingham

07/03/23

5 out of 5

Very good help from QuickBooks.

The consultant resolved the problem. Dealt with it very professionally.

A

Alice

07/03/23

5 out of 5

Very helpful

Very helpful, stayed with me until I had the matter resolved. Good, clear instructions

C

customer

07/03/23

5 out of 5

Thank you Berlita

Berlita the agent who called me for my onboarding session was highly knowledgeable in all the aspects I wanted to cover. At the start of the call she enquired what by business was and if there was anything I particularly wanted to cover in the session. She then explained everything in a straightforward but detailed way. I left the call feeling comfortable in the use of quickbooks.

AL

Ann Louise

07/03/23

5 out of 5

Great customer service

Great customer service, quick clear concise instructions which worked, just when I needed help. Immediate help was 2 minutes after I sent a message. Many thanks

DB

David Brownrigg

07/03/23

5 out of 5

vat connection

V. knowledgeable and helpful.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].