9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1731-1740 out of 8356
PD
PETER DEIGHAN
07/08/23
Im new to QuickBooks online as moved…
Im new to QuickBooks online as moved over from QuickBooks desktop - so layout all new to me arranged appointment with assisted onboarding - Rachelle was excellent and patient - i am off an older age bracket - very helpful for me - would recommend people to try it
TS
Thomas Searle
07/08/23
Quickbooks Onboarding
Made the whole process simple. Very good at resolving questions which I had. Friendly and happy to help.
SH
Styles House Limited
07/08/23
Clark my adviser was extremely helpful…
Clark my adviser was extremely helpful and understanding.
NK
Nasir Kassam
07/08/23
10/10
10/10 Excellent
SP
SkyRise Productions
07/08/23
Really great service
Really great service. Very helpful.
SC
SCOTT CHRISTIE
07/05/23
It was nice speaking to someone who…
It was nice speaking to someone who spoke clearly and concisely. Very easy to deal with and sorted my issues with speed and efficiency
MB
Milaine Borthwick-Ezekiel
07/05/23
Informative and helpful
Phoebe was very helpful and answered all my questions.
D
David
07/05/23
Rachelle was friendly, polite and very helpful
Rachelle was friendly, polite and very helpful. She clearly knows the Quickbooks product very well and immediately told me how to do what i requested. We covered a lot of different subjects during our session and now I feel more comfortable using the software.
DB
Dave Bothamley
07/05/23
Resolving a Rogue Invoice VAT format issue
Luckily My QB contact Angelos was knowledgeable and helpful .He was quickly able to identify the problem and undertook a logical and thorough approach to solve the issue as it certainly wasn't a straightforward one First class support
G
Geraint
07/05/23
This company is focused on giving a…
This company is focused on giving a great customer experience to help with any problems or enquiries. No automated robot, a real live skilled and professional human being to give immediate assistance. Thank You Adrianna
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].