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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1731-1740 out of 8356

TS

Thomas Searle

07/08/23

5 out of 5

Quickbooks Onboarding

Made the whole process simple. Very good at resolving questions which I had. Friendly and happy to help.

SP

SkyRise Productions

07/08/23

5 out of 5

Really great service

Really great service. Very helpful.

SH

Styles House Limited

07/08/23

5 out of 5

Clark my adviser was extremely helpful…

Clark my adviser was extremely helpful and understanding.

VM

Vanessa McBain

07/08/23

5 out of 5

Very patient and helpful staff

Very patient and helpful staff, explained everything and gently guided me through quite a complex problem

PD

PETER DEIGHAN

07/08/23

5 out of 5

Im new to QuickBooks online as moved…

Im new to QuickBooks online as moved over from QuickBooks desktop - so layout all new to me arranged appointment with assisted onboarding - Rachelle was excellent and patient - i am off an older age bracket - very helpful for me - would recommend people to try it

C

Carolynne

07/05/23

5 out of 5

Ashima - what a star

the lady that helped me today Ashima was very knowledgeable and helpful. She was very patient with me and talk me through something i could not have done without her help.Ashima was definiately an asset.

DB

Dave Bothamley

07/05/23

5 out of 5

Resolving a Rogue Invoice VAT format issue

Luckily My QB contact Angelos was knowledgeable and helpful .He was quickly able to identify the problem and undertook a logical and thorough approach to solve the issue as it certainly wasn't a straightforward one First class support

C

customer

07/05/23

5 out of 5

solved my problem

Date of experience: July 06, 2023

D

David

07/05/23

5 out of 5

Rachelle was friendly, polite and very helpful

Rachelle was friendly, polite and very helpful. She clearly knows the Quickbooks product very well and immediately told me how to do what i requested. We covered a lot of different subjects during our session and now I feel more comfortable using the software.

MB

Milaine Borthwick-Ezekiel

07/05/23

5 out of 5

Informative and helpful

Phoebe was very helpful and answered all my questions.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].