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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1711-1720 out of 8356

MB

Mike Bennetts

07/10/23

5 out of 5

Massive thank you to Ross today who…

Massive thank you to Ross today who took the time to understand the issue, and was highly knowledgable in resolving the situation

R

Rasik

07/10/23

5 out of 5

Sally was really great and could not have done more.

Sally was really great , listening to my issues and guiding me how to resolve it. Very patient and kind.

CL

Caroline Lambert

07/10/23

5 out of 5

HELPFUL AND KNOWLEDGEABLE

VERY HELPFUL AND KNOWLEDGABLE, TALKED & GUIDED ME THROUGH QUICKBOOKS TO SOLVE THE PROBLEM

R

Richard

07/10/23

5 out of 5

Jerly

Jerly listed to what we required and proceeded. We only needed the basic manual entries no link to banks etc. The 45 minutes was then well spent dealing with our issues. We came away very pleased.

DE

David Evans

07/09/23

5 out of 5

The assistance provided by Melanie…

The assistance provided by Melanie cannot be understated. As we are transferring our business to QuickBooks we found Mel's determination to help perfect.

MD

M DEIGHAN

07/09/23

5 out of 5

Today I was in touch with quick books

Today I was in touch with quick books - for online help with reconciliation and vat - a quick books help advisor named Adrianna was excellent efficient and understanding of me, as I am of an older generation, she managed to sort out my issues efficiently quickly and with no fuss, there was no rush and I felt valued as if Adrianna had time for me, made me feel confident to proceed on my own - I had a great experience today - 100% got my vote

SH

S Huggett

07/09/23

5 out of 5

Dezza Marie you are a star!

Dezza Marie, you are a star! I am now exceedingly confident in uploading all my company expenses under correct categories, accounts, tags etc. Your instructions were very clear. You were patient, encouraging and polite. It was a pleasure learning with you. Thank you so much!

C

Claudia

07/09/23

5 out of 5

June was tremendous

June was tremendous! She tackled my issue like a true detective and, after much determination and patience, completely unravelled a fine old mess I'd got myself into. All with great good humour and gallons of patience. THANK YOU.

JN

Julia Newham

07/09/23

5 out of 5

listened to specific issues

actually listened to my specific queries and help resolv them, and recapped info given. was patient!

AD

Angela Delday

07/09/23

5 out of 5

Excellent service

Date of experience: July 10, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].