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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1411-1420 out of 8356

GP

G P

08/16/23

5 out of 5

Simply a fantastic experience!

Just a fantastic experience. An excellent customer support, very knowledgable and they take the time to make sure that any issue is taken care and sorted out quickly. Jonathan has been super helpful and patient until all was taken care of. Absolutely 5 stars!

V

Vicky

08/16/23

5 out of 5

Enrico was very helpful and friendly

Date of experience: August 17, 2023

Z

Zahra

08/16/23

5 out of 5

Superb customer service

The customer service, John Phu, was very friendly and prompt at assisting me to rectify the issue I was experiencing with the QB platform. Appreciate your patience over the phone John and once again thank you for your time. Kind Regards Zahra

MW

Maria Wilson

08/16/23

5 out of 5

Ashwini was very helpful

Ashwini was such a helpful advisor. She was very patient and took time to understand my issues. She explained everything very clearly and went over and above in her role. I am very grateful

PV

Paul Voogt (Sussex)

08/15/23

5 out of 5

Helpful Customer Help operative

Helpful Customer Help operative, who resolved my issue quickly.

J

Jade

08/15/23

5 out of 5

Got exactly the help I needed and the…

Got exactly the help I needed and the issue I was having is now fixed. Very helpful support team!

JW

Jennifer Withers

08/15/23

5 out of 5

The Quick Books advisors are really…

The Quick Books advisors are really excellent and good at their jobs. They give great customer support in a friendly, clear, patient and helpful fashion.

K

Katherine

08/15/23

5 out of 5

payroll SSP

Love being able to talk to somebody at the end of the phone.

PG

Peter Grace

08/15/23

5 out of 5

A exceptionally good consultation.

Emma is an expert with a great ability to understand and to cooperate to solve particular problems, a clear incisive way of explaining things and a relaxed way of communicating. A delight to speak with and exceptionally talented at customer consultancy

RW

ROY WILSON

08/15/23

5 out of 5

FRIENDLY

FRIENDLY, QUICK AND ACCURATE ADVICE. KELLY WAS EXCELLENT ALL ROUND.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].