9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
Effortless accounting, smarter business decisions
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1381-1390 out of 8356
TL
Toni Levy
08/21/23
VAT Dropdown Boxes
Dawn, the lady from Quickbooks Online was very helpful and friendly today. I had an issue with the VAT dropdown boxes. She talked me through clearing the browser and it was sorted really quickly. Excellent experience with Quickbooks Online.
SR
Shuna Rank
08/21/23
Impressed so far …..
I am new to this so am on a step learning curve! Great ‘on boarding’ session with Rachelle. She quickly understood what the key features were for our business needs and went through the most important ones. It was very helpful to share the screen and be led through doing some real like examples. She also sign posted all the help options. Impressed so far.
DC
Danny Cooke
08/21/23
Very knowledgeable
Very knowledgeable, super quick responses and useful info.
SP
S Patterson
08/20/23
The gentleman who was helping with my…
The gentleman who was helping with my enquiry was knowledgeable, clear and easy to understand and exceptionally patient with me. He never rushed me and always listened carefully to what I was trying to explain. Sometimes helpdesk people have a habit of assuming that they know what you want without listening to the full problem and then they jump in too quickly. I really appreciated not feeling rushed and having my problem dealt with in such a polite and courteous manner. Thank you very much.
RS
Roger Savage
08/20/23
First class service and problem solving…
First class service and problem solving to get us up and running. Total understanding and very clear instructions to remedy. Superb
D
David
08/20/23
Professional and thorough
Date of experience: August 21, 2023
LF
Leon Flood
08/20/23
Excellent support
Excellent support. Had an onboarding session today to get things set up and wow all I can say is, Dezza is a real asset to you. She had my systems up and running in no time. Many thanks!
M
Melanie
08/20/23
Fast, knowledgeable and helpful response
Quick response to my enquiry and I booked a call back which came within a couple of minutes. Knowledgeable, friendly and helpful person to sort out the problem which was fixed very quickly. I now know what to do if it happens again.
KR
Kieron Ralston
08/20/23
Very clear and thorough instructions…
Very clear and thorough instructions from the agent.
SW
Stuart Woodford
08/20/23
Perfect outcome
Your representative was excellent and corrected a complicated mistake that I had made which resulted in me not being able to match a payment from the bank to an invoice number that had been altered by the client by adding a prefix to the invoice number.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].