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Quantum Metric offers custom pricing plan
Quantum Metric impresses with its seamless ability to empower teams to swiftly validate customer friction and errors, moving from issue identification to informed business prioritization effortlessly. Users praise its intuitive design, easy query capabilities, and behavioral analysis features that provide solid insights into customer experiences. The platform's ...Read more
Provides proof of customer friction, errors, and experiences.
Enables quick validation and sizing of issues for business prioritization.
Intuitive and easy to use, especially for querying.
Offers behavioral analysis for deep insights.
The richness of features can be overwhelming for newcomers.
Limited selection of additional apps and connectors in the Marketplace.
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Showing 181-190 out of 230
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Mandeep B
02/04/20
"Our goto tool for product discovery/usage to instrumentation"
What do you like best about Quantum Metric? Ability to quickly detect new feature usage, to customer issues and pattern/anamoly detection What do you dislike about Quantum Metric?
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ENLIK M
02/04/20
"USING QM FOR PRODUCT DELIVERY TEAMS"
What do you like best about Quantum Metric? BE ABLE TO VIEW CUSTOMER'S PAIN POINTS AND REPRO USER BEHAVIOR BY PROVIDING QUALITATIVE AND QUANTITATIVE DATA IT IS IMPORTANT FOR PRODUCT DELIVERY TEAMS, ESPECIALLY ENGINEERS THAT ARE NOT DIRECTLY INVOLVED WITH CUSTOMER AND THEIR INTERACTIONS; QM CONNECTS MANY TOUCH POINTS AND ALLOWS PMS AND DELIVERY TEAMS TO PRIORITIZE AND ADDRESS MOST IMPACTFUL ISSUES.
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Ricki L
02/04/20
"Excellent and Forward Thinking Platform"
What do you like best about Quantum Metric? The Quantum Metric platform enables us to clarify difficult challenges with our customer experiences, quantify the data and also provides excellent visualizations to enable our team to move forward with solutions.
MD
Madisson D
02/04/20
"Quantum Metric - a gold mine for insights."
What do you like best about Quantum Metric? The ease of use reduces anxiety around analyzing data. Pulling data can be filled with anxiety if you aren't an analyst. This tool removes most of that by displaying data in an easily digestible way.
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SARAH T
02/04/20
"Excited to launch!"
What do you like best about Quantum Metric? I am most excited about being able to actually answer the business questions that our partners have. They are always asking us "why" after we publish learnings based off of our customer survey data and I am excited to dig into the experience deeper.
AU
Anonymous User
02/04/20
"Insights galore!"
What do you like best about Quantum Metric? Quantum Metric enables our team to analyze our digital customer experience in real time and provide a path forward for Development and Product to build the best solution.
AU
Anonymous User
02/04/20
"Excellent tool and Support"
What do you like best about Quantum Metric? The tool's work flow lends itself to quickly gaining insights and identifying opportunities. It is very easy to learn and incorporate into daily use for website performance monitoring and evaluation. The only positive aspect of QM that has overshadowed the value of the tool itself is the depth, speed and quality of the support that we have received from the QM team. The business insights, training and technical support provided by QM are second to ...
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Anonymous User
02/04/20
"Growth Partnership Demonstrated in Real Time"
What do you like best about Quantum Metric? The implementation of a Customer Success program at Quantum Metrics was the deep anchor in our relationship. Quantum recognized their technology experts would drive customer success, and in the implementation of strategic customer success advocates, I have a business and strategic partner at Quantum Metrics that is driving my ability to achieve customer improvements and business strategies.
AU
Anonymous User
02/04/20
"Currently evaluating - so far, so good!"
What do you like best about Quantum Metric? Excellent UI, appears to give me unique insights I can't get with another tool. Has the potential to brings alignment across my entire organization
AU
Anonymous User
02/04/20
"Great Experience"
What do you like best about Quantum Metric? QM gives us the ability to measure performance of our platforms that drive measurable insights and improvements to our digital products. We're able to uncover issues that otherwise would go unnoticed.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
