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Quantum Metric - Product Analytics Software

Quantum Metric Reviews in June 2025: User Ratings, Pros & Cons

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4.7

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Quantum Metric Reviews & Ratings

4.7

Excellent

Based on 176 ratings & 230 reviews

Rating Distribution

Excellent

(179)

Very Good

(49)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Quantum Metric impresses with its seamless ability to empower teams to swiftly validate customer friction and errors, moving from issue identification to informed business prioritization effortlessly. Users praise its intuitive design, easy query capabilities, and behavioral analysis features that provide solid insights into customer experiences. The platform's ...Read more

Quantum Metric pros and cons

  • Provides proof of customer friction, errors, and experiences.

  • Enables quick validation and sizing of issues for business prioritization.

  • Intuitive and easy to use, especially for querying.

  • Offers behavioral analysis for deep insights.

  • The richness of features can be overwhelming for newcomers.

  • Limited selection of additional apps and connectors in the Marketplace.

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Showing 171-180 out of 230

RC

Ryan C

03/02/20

3.5 out of 5

"Excellent and powerful tool, still needs some work"

What do you like best about Quantum Metric? I've loved the ability to view user sessions, the primary reason I use QuantumMetric. It's also fantastic for setting up tracking on custom metrics/user behavior--I can have new tracking set up within a day of requesting it, instead of waiting weeks to set it up via my company's devs and Adobe Analytics.

RC

Ryan C

03/02/20

3.5 out of 5

"Excellent and powerful tool, still needs some work"

What do you like best about Quantum Metric? I've loved the ability to view user sessions, the primary reason I use QuantumMetric. It's also fantastic for setting up tracking on custom metrics/user behavior--I can have new tracking set up within a day of requesting it, instead of waiting weeks to set it up via my company's devs and Adobe Analytics.

AU

Anonymous User

02/10/20

4 out of 5

"Informative, engaging, exciting"

What do you like best about Quantum Metric? Mixed bag of sessions - QMU, use cases, panel discussions - providing learning experiences across multiple formats What do you dislike about Quantum Metric?

AU

Anonymous User

02/10/20

4 out of 5

"Informative, engaging, exciting"

What do you like best about Quantum Metric? Mixed bag of sessions - QMU, use cases, panel discussions - providing learning experiences across multiple formats What do you dislike about Quantum Metric?

AU

Anonymous User

02/06/20

4.5 out of 5

"Engaging Conference"

What do you like best about Quantum Metric? I'm not a Quantum Metric customer. I see potential for working with QM as a partner. Naviscent works with the largest brands conductive qualitative and quantitative research (UX and Market Research. Quantum Metric would identify issues and Naviscent would assist the customer to resolve those issues through design research or other types of research.

AU

Anonymous User

02/06/20

4.5 out of 5

"Great tool to expand analytics capabilities for ecommerce teams"

What do you like best about Quantum Metric? I like the ability for Complete data collection. What do you dislike about Quantum Metric?

SL

SUSAN L

02/05/20

5 out of 5

"AWESOME INSIGHTS AND QUANTIFIABLE RETURN"

What do you like best about Quantum Metric? I LOVE THAT WE ARE ABLE TO SHARE FRUSTRATION POINTS AND RECORDINGS WITH OUR IT TEAMS FOR ISSUES THEY ARE NOT ABLE TO REPRODUCE. I LOVE THAT WE ARE ABLE TO QUANTIFY THE BUSINESS IMPACT OF FRUSTRATION POINTS SO WE ARE ABLE TO PRIORITIZE WHAT TO FIX FIRST. THE CUSTOMER SUPPORT FROM QM HAS BEEN THE BEST WE HAVE EVER EXPERIENCED WITH A PARTNER. THEY ARE TRULY A PART OF THE TEAM AND A BIG PART OF OUR SUCCESS.

CA

Carlos A

02/05/20

5 out of 5

"Great Product and Great Team"

What do you like best about Quantum Metric? This product will help you uncover user behavior that you never knew or expected. In addition, their customer support team is world-class. They will make sure to help you derive value from their tool across a variety of use cases.

AU

Anonymous User

02/05/20

4.5 out of 5

"Setting the bar high"

What do you like best about Quantum Metric? Ability to find issues and tie to a revenue impact & the amazing service levels What do you dislike about Quantum Metric?

CS

Charles S

02/04/20

5 out of 5

"Quauntum will ensure your success with their product"

What do you like best about Quantum Metric? Exposing "hidden gems" within experiences. What do you dislike about Quantum Metric?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].