Qualtrics Employee Experience Reviews in June 2025: User Ratings, Pros & Cons

"EXCELLENT CUSTOMER SERVICE"

What do you like best about Qualtrics Employee Experience? They have 24 hour customer service. Whenever you need help, you can call and they will have an answer for you! What do you dislike about Qualtrics Employee Experience? Nothing!! They have excellent customer service and their product is very easy to use. What problems is Qualtrics Employee Experience solving and how is that benefiting you? I use this for survey research

"Great application tracking and feedback management"

What do you like best about Qualtrics Employee Experience? Really useful for working with my direct reports. Employee onboarding, attendance tracking, etc What do you dislike about Qualtrics Employee Experience? There could be better time management applications for employees as well as vacation manager/travel managmenet What problems is Qualtrics Employee Experience solving and how is that benefiting you? Ensuring that employees remain engaged and happy; ensuring basic HR systems are in place

"Easy tool for collecting data"

What do you like best about Qualtrics Employee Experience? the ease of use makes this product great for beginners but has enough range to meet needs. What do you dislike about Qualtrics Employee Experience? Nothing really negative. Haven't found a scenario where my needs outstrip its performance. What problems is Qualtrics Employee Experience solving and how is that benefiting you? Gathering data with surveys/quizzes

"Great but takes time to learn how to navigate and use efficiently "

What do you like best about Qualtrics Employee Experience? I love that there are more tools than I likely know how to use and that I can grow into the software. What do you dislike about Qualtrics Employee Experience? I dislike that it has a steep initial learning curve. I had to figure it out on my own and do not like teaching someone how to use qualtrics remotely or via email or phone because it is a bit cumbersome. I am glad to have handed off the use of this to admin ...

"Easy to "

What do you like best about Qualtrics Employee Experience? Easy to provide feedback reports to individuals, configure round robin evals, customize relationships, translations What do you dislike about Qualtrics Employee Experience? Unable to customize menu buttons for users What problems is Qualtrics Employee Experience solving and how is that benefiting you? 360 degree feedback, peer evaluations

"Effective data"

What do you like best about Qualtrics Employee Experience? The analytics seem strong in my experience . What do you dislike about Qualtrics Employee Experience? I am still learning about all of the platform aspects. What problems is Qualtrics Employee Experience solving and how is that benefiting you? Improved employee engagement.

"Engagement Survey user"

What do you like best about Qualtrics Employee Experience? flexibility of the system, ability to customize What do you dislike about Qualtrics Employee Experience? options don't always have the most appropriate names (e.g. - anonymous survey link isn't necessarily for collecting anonymous data, but a generic link). recent reliability concerns - updates impacted use What problems is Qualtrics Employee Experience solving and how is that benefiting you? measuring and communicating the results ...

"Amazing support and increased flexibility"

What do you like best about Qualtrics Employee Experience? The flexibility of the product to manipulate the data and provide managers the ability to drill into their results provides invaluable insights. I have also found the tool to be extremely intuitive. What do you dislike about Qualtrics Employee Experience? As we've been onboarding the product, we've noticed some limitations, including: -lack of data suppression due to anonymity thresholds (e.g. automatically suppress data for the ...

"Great product for conducting employee engagement research"

What do you like best about Qualtrics Employee Experience? Usability, functionality, and look and feel of the survey platform What do you dislike about Qualtrics Employee Experience? Custom requests are more difficult to manage in the reporting tool. What problems is Qualtrics Employee Experience solving and how is that benefiting you? Understanding what drives employee engagement in a streamlined way. Benefits of employee engagement are endless!

"quick and easy"

What do you like best about Qualtrics Employee Experience? how easy the platform, i have used the older platform and this one seems to be easier than the last. What do you dislike about Qualtrics Employee Experience? that we cant compare results from one survey to another, which is something that anyone can benefit from especially if they are preparing an annual survey. What problems is Qualtrics Employee Experience solving and how is that benefiting you? that i have a rep that reaches out often