Qualtrics Customer Experience Reviews in May 2025: User Ratings, Pros & Cons

"Attractive platform with great actionable data"

What do you like best about Qualtrics Customer Experience? I like having a direct line of communication with our customers. They provide good basic data collection tools. I love the ability to reach out to members of our community. The user interface is clean. I also like the report suite.

"Platform is simple to use and easy to configure"

What do you like best about Qualtrics Customer Experience? I like that it is very accessible and easy to learn. I also like the metric options. It provides great analytics to increase our customer response. It has a very good reporting engine. I like how I can keep track of my feedback.

"Great way to get feedback through customer interactions"

What do you like best about Qualtrics Customer Experience? I love that you can see areas for improvement. Provide ways to reconcile for any review. I love the simple design and the tables. It is a great tool for training. I also love being able to see all the data I want in a simple format.

"Intuitive tool that provides us with functions to collect opinions"

What do you like best about Qualtrics Customer Experience? I love the logic of questions that you can apply. I also like that the tool is easy to use. The comment system is very simple to understand. It provides detailed metrics for our needs. I love the graphical visualization of data.

"""""Qualtrics Customer Experience...Solid tool that helps us to collect data from our customers"""."

What do you like best about Qualtrics Customer Experience? Qualtrics Customer Experience tool integrates with platforms seamlessly.

"Powerful platform that brings important customer information together in one system"

What do you like best about Qualtrics Customer Experience? I love the ability to create and customize features. It offers key functionality that is useful for sales. I like the design and feel of the tool. I also love the dashboard's ability to see all the data. It's great for tracking customer interactions.

"ideal tool to keep everything organized"

What do you like best about Qualtrics Customer Experience? I like the ability to bind custom data. I love the ability to customize. The simplicity in the user interface is the best. I also love the task creation feature. He has amazing solutions to problems. I like the ability to track a client's progress.

"Great platform to collect information from our customers"

What do you like best about Qualtrics Customer Experience? I like the possibility of integrations with other platforms. The graphics are also very useful. I also like the amount of information that can be extracted. The dashboard experience is just great. I like the reporting features.

"Platform very easy to use and configure"

What do you like best about Qualtrics Customer Experience? I like email alerts. Simplicity improves the number of people who comment. The product is simple to use and easy for customers. I also like that it is very simple to use. I love the ease with which its native integration.

"Fantastic collection tool with multiple functions"

What do you like best about Qualtrics Customer Experience? I love all the interactions they have. They provide an amazing customer experience. I also love the ability to have better control. I like that I can receive automatic updates. It is incredibly simple and easy to use.