NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Qualtrics Customer Experience - Experience Management Software

Qualtrics Customer Experience Reviews in June 2026: User Ratings, Pros & Cons

Maximize customer satisfaction with Qualtrics Customer Experience.

4.2

Add to compare

Qualtrics Customer Experience offers custom pricing plan

Get Pricing Details

Qualtrics Customer Experience Reviews & Ratings

4.2

Very Good

Based on 607 ratings & 648 reviews

Rating Distribution

Excellent

(424)

Very Good

(175)

Good

(37)

Poor

(7)

Terible

(5)

Spotsaas Editor’s POV

Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, making it easy to create interactive surveys with customizable features. The software's predictive intelligence engine also impresses, providing valuable insights to ...Read more

Qualtrics Customer Experience pros and cons

  • Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.

  • Dynamic and versatile survey styles with easy changes and important details recording.

  • Predictive intelligence engine for optimizing customer engagement.

  • Aesthetically pleasing with simple processes for survey responses and corrections.

  • Customizations and advanced features may be complex for new users without proper support.

  • Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 631-640 out of 648

SF

Sue F

03/07/18

3.5 out of 5

"New customer seeing success using Qaultrics for NPS"

What do you like best about Qualtrics Customer Experience? Super easy to learn-we were able to transition our NPS work in just a few days

MB

moshe b

03/07/18

3.5 out of 5

"Generic Qualtrics REview"

What do you like best about Qualtrics Customer Experience? Nice format, layout and customer support. What do you dislike about Qualtrics Customer Experience?

AU

Anonymous User

03/07/18

4.5 out of 5

"Awesome Product"

What do you like best about Qualtrics Customer Experience? If you are looking for an all encompassing way to understand your organization through to the end consumer Qualtrics is it!

AU

Anonymous User

03/07/18

5 out of 5

"Easy too for a wide range of needs in data collection"

What do you like best about Qualtrics Customer Experience? The product is very easy to figure out and if you do have any trouble their help options are very good. The capabilities are much more than what I'm sure that I am actually utilizing.

ES

Executive Sponsor in Insurance

03/07/18

4.5 out of 5

"Great CX and survey platform"

What do you like best? Vocalize role based dashboards, closed loop feedback What do you dislike?

LF

LeighAnn F

03/07/18

4.5 out of 5

"User friendly"

What do you like best about Qualtrics Customer Experience? Makes collecting data easy. The support staff i s also awesome!

AU

Anonymous User

03/07/18

4.5 out of 5

"awesome experience"

What do you like best about Qualtrics Customer Experience? It is powerful yet simple. It can be used for a quick and dirty survey that is last minute or a detailed survey that comes about over a long period

AU

Anonymous User

03/07/18

4.5 out of 5

"Great CX and survey platform"

What do you like best about Qualtrics Customer Experience? Vocalize role based dashboards, closed loop feedback What do you dislike about Qualtrics Customer Experience?

AU

Anonymous User

03/07/18

4.5 out of 5

"Easy to use"

What do you like best about Qualtrics Customer Experience? Logic behind. Customer engagement. Easy to navigate and report

AU

Anonymous User

03/07/18

4.5 out of 5

"Great platform for 95% of all your use cases"

What do you like best about Qualtrics Customer Experience? It's the ease of usage of the platform. Whatever you are after, the platform probably will be able to fulfill it.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].