Maximize customer satisfaction with Qualtrics Customer Experience.
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Qualtrics Customer Experience offers custom pricing plan
Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, making it easy to create interactive surveys with customizable features. The software's predictive intelligence engine also impresses, providing valuable insights to ...Read more
Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.
Dynamic and versatile survey styles with easy changes and important details recording.
Predictive intelligence engine for optimizing customer engagement.
Aesthetically pleasing with simple processes for survey responses and corrections.
Customizations and advanced features may be complex for new users without proper support.
Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 51-60 out of 648
AU
Anonymous User
05/22/23
"Qualtrics is a good product for CX managment"
What do you like best about Qualtrics Customer Experience? It is easy to use, comes with nice pricing and good features. What do you dislike about Qualtrics Customer Experience?
AU
Anonymous User
05/22/23
"Quick response"
What do you like best about Qualtrics Customer Experience? Whenever I have an issue, Qualtrics tends to respond quickly, which really helps as I use Qualtrics for my work a lot. Timely response is especially important as some of my Qualtrics projects are time sensitive issues.
AU
Anonymous User
05/22/23
"Powerful survey tool"
What do you like best about Qualtrics Customer Experience? Qualrics offers so many options and powerful iterations of question styles, layouts, sharing and collection tools. The ability to customize emails and survey questions based on previously entered data or question text is extremely useful for us.
AU
Anonymous User
05/22/23
"My experience with Qualtrics has been gret so far."
What do you like best about Qualtrics Customer Experience? I like Qualtrics Customer Experience because it allows users to test out and use different functions within Qualtrics. I've built several surveys and used the data analysis tool to get results in an easy and timely way. It also provides a space for users to get their questions answered and learn from other users' experiences.
AU
Anonymous User
05/22/23
"Helpful customer service"
What do you like best about Qualtrics Customer Experience? Qualtrics customer service was very helpful in solving a problem that I was experiencing on their platform. They were responsive via phone call and followed up via email to confirm potential solutions.
AU
Anonymous User
05/20/23
"A great platform to fill the gap between app design decisions and feedback from customers"
What do you like best about Qualtrics Customer Experience? Great UI that is intuitive Great and easy way to increase site usability
AU
Anonymous User
05/17/23
"Great product - lots of data!"
What do you like best about Qualtrics Customer Experience? Qualtrics brings a large volume of useful data to help measure & improve First Contact Resolution (FCR).
AC
Amel C
05/03/23
"Gain valuable customer insights quickly and easily with Qualtrics Customer Experience"
What do you like best about Qualtrics Customer Experience? I appreciate the variety of features that Qualtrics Customer Experience has to offer. My team receives accurate data about our customers' experiences thanks to its user-friendly interface. In addition, we use our advanced analytics capabilities to make strategic decisions about how we can better serve our customers. With panels, researchers and marketers can collect large amounts of data quickly, making project management much simpler.
MB
Megan B
03/31/23
"Comprehensive and robust CX software"
What do you like best about Qualtrics Customer Experience? Qualtrics staff does an excellent job of connecting with new clients and ensuring they are set up for success when they launch the Qualtrics software at their companies.
AU
Anonymous User
03/19/23
"Have some limitation but still does a great job helping company build and develope CX"
What do you like best about Qualtrics Customer Experience? Helping company manage customer journey. And most helpful - automation and workflow make the job done.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
