Maximize customer satisfaction with Qualtrics Customer Experience.
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Qualtrics Customer Experience offers custom pricing plan
Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, making it easy to create interactive surveys with customizable features. The software's predictive intelligence engine also impresses, providing valuable insights to ...Read more
Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.
Dynamic and versatile survey styles with easy changes and important details recording.
Predictive intelligence engine for optimizing customer engagement.
Aesthetically pleasing with simple processes for survey responses and corrections.
Customizations and advanced features may be complex for new users without proper support.
Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 511-520 out of 648
AU
Anonymous User
03/07/19
"Review NPS and customer feedback on monthly reports"
What do you like best about Qualtrics Customer Experience? I like the ease of the platform. I am able to review customer feedback in a dashboard that is easy to comprehend and create data spreadsheets of my own.
ES
Executive Sponsor in Environmental Services
03/07/19
"Insightful data"
What do you like best? Ease of data acquisition and fast review of data What do you dislike?
CC
Charles C. D
03/07/19
"Keeping in the know."
What do you like best about Qualtrics Customer Experience? What I like best about Qualtrics is the ease of use to get going, but the ability of the software to scale into deeper complex problems.
AW
amanda w
03/07/19
"Intuitive and clean"
What do you like best about Qualtrics Customer Experience? Qualtrics is intuitive and clean to use. We have been able to survey our ministry members, gather data, and are implementing in the hopes of increasing the positive customer experience.
KB
Kelly B
03/07/19
"Survey tool users for our VoC program"
What do you like best about Qualtrics Customer Experience? Ease of use and power of the tool. The ability to store and track historical answers.
AU
Anonymous User
03/07/19
"Insightful data"
What do you like best about Qualtrics Customer Experience? Ease of data acquisition and fast review of data What do you dislike about Qualtrics Customer Experience?
AI
Administrator in Automotive
03/07/19
"Some challenges at the beginning, great improvements later on"
What do you like best? I like the flexibility of the tool best, we are able to create dashboards ourselves and are very nimble to react to business needs. The team is very helpful and accommodating. We got a lot of things implemented without charge through a product feature.
ES
Executive Sponsor in Financial Services
03/07/19
"mixed feedback"
What do you like best? The Qualtrics culture, team willingness to roll up sleeves, the advanced analytics and dashboarding - real time.
AU
Anonymous User
03/07/19
"mixed feedback"
What do you like best about Qualtrics Customer Experience? The Qualtrics culture, team willingness to roll up sleeves, the advanced analytics and dashboarding - real time.
ES
Executive Sponsor in Apparel & Fashion
03/07/19
"Great products but expensive"
What do you like best? Great, well thought out design and capabilities. Only product I've experienced which can track a unique customer through multiple touchpoints
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
