Maximize customer satisfaction with Qualtrics Customer Experience.
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Qualtrics Customer Experience offers custom pricing plan
Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, making it easy to create interactive surveys with customizable features. The software's predictive intelligence engine also impresses, providing valuable insights to ...Read more
Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.
Dynamic and versatile survey styles with easy changes and important details recording.
Predictive intelligence engine for optimizing customer engagement.
Aesthetically pleasing with simple processes for survey responses and corrections.
Customizations and advanced features may be complex for new users without proper support.
Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 321-330 out of 648
AI
Administrator in Real Estate
09/03/19
"Lacks stability, and very annoying to circumvent every bug in this platform"
What do you like best? Dashboard visualizations are pretty nice, especially the word cloud which is interactive. The survey builder is a classic, but could do with some advanced question types to be included in the standard package, like other survey platforms
BO
Bryan O
08/30/19
"The absolute leader is customer experience"
What do you like best about Qualtrics Customer Experience? Ive tried tons of tools in this space and nothing comes close. Don't monkey around with anything else.
JW
Jed W
08/30/19
"Great product and amazing support"
What do you like best about Qualtrics Customer Experience? You're able to reach out via phone, email, or chat. They support team is very patient with new users and help walk you through the basics, as well as dig into more detailed questions.
IC
Internal Consultant in Insurance
08/30/19
"New to the platform"
What do you like best? The customer service and support has been really good thus far.
AU
Anonymous User
08/30/19
"New to the platform"
What do you like best about Qualtrics Customer Experience? The customer service and support has been really good thus far.
UI
User in Marketing and Advertising
08/29/19
"Best Survey Platform on the market"
What do you like best? Hands down the best part of using Qualtrics for survey management is the automation aspects of it. Both getting the survey out to customers, and then exporting the results of the surveys into a data analytics tool such as Tableau or your CRM is without peer in the industry. Being able to customize and automatically export survey results immediately is something other platforms are simply unable to do.
AU
Anonymous User
08/29/19
"Great Customer Service"
What do you like best about Qualtrics Customer Experience? Instead of giving me the "quick fix" workaround on the phone. The service rep took the time to look into what the issue was with our data integration.
UI
User in Computer Software
08/29/19
"Great Customer Service"
What do you like best? Instead of giving me the "quick fix" workaround on the phone. The service rep took the time to look into what the issue was with our data integration.
KE
Kate E
08/29/19
"User Friendly"
What do you like best about Qualtrics Customer Experience? With being a new user to Qualtrics, the Help button has been the easiest to use and navigate of any program I have ever used. When I type in help questions in the search bar, I get information that is related to the task I am working on. The basecamp tutorial videos are short, to the point, and very helpful!
JD
Jessica D
08/29/19
"Awesome customer experience"
What do you like best about Qualtrics Customer Experience? Easy to understand and easy to work with. Make it "simple" for folks who don't specialize in this on a daily basis
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
